Sr Account Manager XL - Casablanca

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.

THE JOURNEY

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.

• Onboard new partners on our platform by providing them all the necessary tools and information to start working.

• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.

• Tracking and reporting of performance metrics.

• Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.

• Get feedback from our partners and translate it into product, marketing and operations improvement.

• Own partner’s assortment → category management.

• Prepare reports and dashboards to present to partners and use as a source of operational improvements.

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

WHAT YOU WILL BRING TO THE RIDE

• Minimum 3 years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience

• Commercial & easy going attitude

• Analytical mindset

• Problem solver, look for the root-cause of the problem and go for it till make things happen.

• Perfect written and spoken communication

• Customer obsession

• Proactive, organized, and obsessed with details

• An empathetic, inclusive and curious attitude

• English is mandatory, along with French & Arabic.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.

• 💪 Top-notch private health insurance to keep you at your peak.

• 🍔 Monthly Glovo credit to satisfy your cravings!

• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

• 👪 Enhanced parental leave, and office-based nursery.

• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!