SPOT JOINING FOR TECHNICAL SUPPORT EXECUTIVE

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: March 20, 2017

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Quick Summary

Adeeba e-Services is seeking an experienced inbound call center representative with a strong background in technical support and outbound sales. The ideal candidate will have a proven track record of closing calls and have a good understanding of the technical aspects of inbound call center operations. The successful candidate will be responsible for providing technical support to international customers via inbound calls, and will be expected to generate sales leads and close annual service contracts.

Required Skills

Customer Service Technical Support Inbound Calls Sales Software Sales Time Management Communication Problem Solving Incentives Customer Retention

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : US / UK Shift

Contact:Rima (HR)@7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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