Sportsbook Manager

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

The Sportsbook Manager will lead a team to exceed the targets of a multi-million-dollar turnover business at a  Sportsbook. Inspire, motivate, and train the sportsbook team members to be the best they can be.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Know and understand the properties financial reports in detail and identify and take action on any changes in the business
• Pro-actively monitor competitor activity and ensure that the business is fast to respond
• Use the knowledge of Sportsbook team to help maintain awareness of issues within the marketplace
• Take responsibility for positively managing the implementation of change and the introduction of initiatives within the area
• Work with the Risk and Trading Team to ensure correct markets and pricing
• Coordinate with commercial/marketing/content teams on weekly strategy and schedules for release and creation of all relative content
• Ensure compliance to all Federal, local and state regulations
• Ensure smooth communication of key issues and initiatives
• Actively acquire guests from competitors and regularly review where opportunities exist to grow market share
• Provide “on the ground” app support
• Escalate employee relations and customer disputes in a timely manner and where necessary use the company’s disciplinary and grievance procedure (if applicable)
• Take ownership of an area of specialty for the Sportsbook (Compliance, Customer Experience, Learning & Development, Sportsbook Operations, VIP, and Administration)
• Work closely with property management to ensure appropriate training and staffing of sportsbook personnel
• Oversee any special event communication and planning logistics at the sportsbook
• Perform other sportsbook duties/roles, as needed, including working supervisor shifts to ensure coverage
• Working in an exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Associate degree and/or bachelor’s degree in Finance or Business-related area preferred
• Minimum of 5 years of managerial experience preferred
• At least 1 year of experience with cash handling and sportsbook betting experience preferred 
• At least 1 year of ticket writer/cashier experience preferred
• Strong background and in-depth knowledge of the gaming industry and betting process preferred
• Be able to work under pressure  
• Experience working in a union environment preferred 
• Ability to operate the Sportsbook tracking system and Title 31 software system (if applicable) are preferred

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
• Must be twenty-one (21) years of age or older

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.