Specialist, Products and Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Products and Solutions

Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Product Specialist will be part of the Core Consumer Products team, responsible for managing Mastercard’s Mass and Affluent credit card product portfolio. This role plays a key part in supporting product strategy development and ensuring the effective execution of value propositions for clients and cardholders.
The ideal candidate combines strong analytical skills with excellent communication abilities, enabling close collaboration with internal stakeholders and external partners.
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Key Responsibilities
• Support the management of Mastercard proprietary airport lounges (VIP Lounges)
• Act as the focal point for the Consumer Products team in the management of benefits vendors
• Ensure quality alignment and delivery standards across benefits partners
• Contribute to the definition, scope, and ongoing maintenance of the cardholder experience
• Perform portfolio performance analysis and generate actionable insights
• Conduct cardholder behavior studies to support strategic decision-making
• Support the development of business cases and product P&L analyses
• Manage contracts and payments related to the product area
• Monitor and control the department budget
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Required Profile
• Strong analytical mindset with the ability to interpret data and financial metrics
• Clear and effective communication skills, both written and verbal
• Ability to manage multiple stakeholders and vendors
• Strong attention to detail and ownership of deliverables

Languages:
• English required
• Additional languages a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.