Specialist - HR Compliance

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

About: Phonepe is the leader in the UPI based payments in India with a market share of more than 47%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and till date has got over 600 mn registered users and 38 mn merchants. PhonePe has forayed into diverse areas with its offerings in all fintech segments including insurance, lending, mutual funds and stock broking. In 2024, PhonePe also launched Indus AppStore - its own native Android-based mobile app-store built for Indian consumers providing app discovery and content in 12 Indian languages.

Job Objective: Seeking a detail-oriented HR Compliance Specialist for supporting the day-to-day operations related to various statutory compliances along with maintaining records, supporting inspections, and communicating with employees.

Responsibilities:

1. Regulatory Compliance:

Coordinate with various internal and external stakeholders to ensure compliance with all statutory requirements pertaining to the labour laws .

Ensure response to notices from the Government departments and submission of required data and timely filing of returns under various statutes help from PhonePe’s compliance partners.

Coordination in preparation and dispatch of letters/ responses to notices received from the respective Government authorities/ departments.

Maintain MIS for tracking various compliance related activities (dues, submissions, TAT, etc). Generating reports on compliance status, risks, issues and closures internal reviews.

2. PF related Coordination and Employee Support:

Handle and resolve PF related queries from employees in line with the prevalent guidelines.

Supporting employees in submitting e-JDs for correction of PF records.

Guiding employees to file grievances on PF portal for resolution pending at departments.

Ensuring compliances to PF e-KYC and E- nomination requirements by following up the respective employees.

Assisting the nominees in filling and submitting death related claims.

3. ESIC related Coordination and Employee Support:

Ensuring timely and accurate monthly ESIC registrations and filings.

Maintaining and updating the mandatory ESIC records, including registers and Form-6, for ensuring 100% audit readiness for statutory inspections.

Supporting employees with benefits and claims (sickness, maternity, accident reports) by coordinating with local ESIC offices (through the Compliance Partner) to ensure compliance.

4. Documentation and Record-Keeping:

Maintain meticulous records of all compliance-related activities - registers, notices, responses, filings, and communications pertaining to the various statutes as required.

Ensure that employee records and documentation are maintained as per statutory and audit requirements.

Capabilities & Requirements:

• Bachelor's / Master’s degree in Human Resources, Labour Laws, Social work or related field.

• Knowledge of Labour Laws, regulations, guidelines, and procedures required for Compliances.

• 1 to 2 year experience in handling statutory and labour laws compliances (including PF and ESIC). Exposure in handling compliances for large headcount (>5000) is preferred.

• Experience in handling PF matters and PF employer portal will be a plus.

• Attention to detail and accuracy in record keeping, ability to handle confidential information.

• Exhibit high execution rigour with ability to work independently.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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