Specialist, Business Operations

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logisticservices including air and ocean transportation, customs brokerage,distribution, cargo insurance, duty drawback, and consulting. Expeditors hiresthe best in the industry, and the financial results are a direct result of itspeople and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through ourembrace of these culture elements: Attitude, Curiosity, Integrity, Resolute,Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you willfind professionalism, leadership, and a friendly environment, all of whichfoster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

The ideal candidate will have a willingness to grow, learn and work hard. Our departmentis growing and we are looking for a bilingual person who enjoys a fast-paced,professional, and dynamic work environment.

To lead and assist in our relentless pursuit of efficiency and operational Excellence.

WHAT YOU DO:

• Global Role (50% of responsibilities)

• Get full and proper usage of existing systems and tools by GEO’s and Operations

• Introduce new processes to our operations in our pursuit of relentless efficiency

• Receive and roll out new operating systems and related tools – and provide meaningful feedback

• Support the deployment and improvement of Global Business Operations strategy and efforts

• Collaborate with other district, regional, and global resources to build consistency in all processes

• Contribute to a global operational standard to create and protect the pursuit of a Best in Class operations

 

District Role

• Take direction from Regional Manager, Business Operations – Process (RVP Region)

• Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency

• Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception management

• Identify and prioritize problem areas within business operations through communication with operational staff and via [observation, process mapping, timing studies, and other] process analysis methods

• Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring

• Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close  the performance gap between districts

• Be involved and have knowledge and understanding in customer and external ISO Audits

• Lead and ensure progress on corrective and preventative actions within your district

• Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field

• Present improved data and analytics for internal business opportunity and external client value

• Support the deployment and improvement of Global Business Operations strategy and efforts

• Collaborate with other districts, regional and global resources to build consistency in all processes

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

 

WHAT SKILLS AND QUALIFICATIONS YOU BRING TO US: 

• Global Logistics industry experience

• Software proficiency and understanding of Expeditors systems and procedures

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate and concisely obtain positive results

• Proactive and strong organizational skills • English language proficiency

 

All your information will be kept confidential according to EEO guidelines.