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Specialist, Account Management

DeliveryHero

Malaysia, , Malaysia Hybrid permanent

Posted: April 9, 2026

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Quick Summary

Delivering exceptional customer experience through personalized account management of high-performing talent, leveraging our platform's technology and expertise to drive business growth, and ensuring seamless customer satisfaction.

Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Specialist, Account Management – Future Talent Pipeline (Malaysia) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.

 

Are you a fit?

• Proven Track Record: Experience in Account Management with a history of hitting commercial targets.

• Environment: You thrive in fast-paced, high-accountability settings.

• Location: We hire across major cities in Malaysia; please enter your location for discussion during shortlisting.

• 2-3 years’ experience within a client management role preferable
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Outstanding knowledge of MS Office
• Knowledge in Salesforce is a plus
• Ability to speak in other languages would be an added advantage

Key Competencies:

• Account Management
• Client Relationship Building
• Upselling/Cross-Selling
• E-Commerce
• Revenue Management
• Project Management
• Data Analytics
• Critical Thinking/Problem Solving/Negotiation

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

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