Special Projects Lead, Business Strategy & Operations

About the Role

We are looking for a Special Projects Lead, Business Strategy & Operations to help scale the impact of Global GTM Data Science and AI Solutions at OpenAI. This role sits at the intersection of strategy, operations, market intelligence, enablement, and execution. You will work across GTM, RevOps, Data Science, and leadership to identify opportunities, drive high-priority strategic initiatives, and help operationalize AI-powered solutions that improve commercial outcomes.

This is a high-impact role for someone who is highly strategic, execution-oriented, and AI-savvy, with strong business judgment and a bias toward action. You should be comfortable moving between executive-level business reviews, cross-functional problem solving, and building practical materials that help teams adopt new data science solutions.

What You’ll Do

• Lead special projects across Global GTM Data Science and AI Solutions, from strategy development through execution.

• Build and scale competitive intelligence capabilities to inform GTM priorities, competitive positioning, and commercial opportunities.

• Own and coordinate business performance updates for the CRO, including executive-ready insights, metrics, and narratives.

• Create enablement materials to support adoption of GTM data solutions and tools across sales and related teams.

• Translate complex analyses and AI capabilities into clear, actionable recommendations for business stakeholders.

• Help define operating rhythms, business review cadences, and scalable processes for the organization.

• Support strategic planning, operating reviews, and key leadership communications.

• Drive ambiguity to clarity on fast-moving, high-priority problems.

• Act as a connector across technical and business teams to ensure AI solutions are practical, adopted, and tied to measurable business impact.

What We’re Looking For

• 8+ years of experience in strategy, business operations, consulting ideally in high-growth technology environments.

• Background in top-tier consulting such as McKinsey, BCG, or Bain, with experience driving strategic and operational initiatives.

• Strong understanding of business performance management, commercial metrics, and executive reporting.

• Experience working closely with RevOps, sales, business operations, or go-to-market leadership.

• Strong market intelligence and problem-structuring skills, with the ability to synthesize internal and external signals into action.

• Ability to create clear scalable enablement materials, executive updates, and strategic communications.

• High level of comfort with AI tools and workflows; ability to quickly understand new technologies and apply them to business problems.

• Clear understanding of SQL / Python to QA outputs of AI generated code.

• Excellent cross-functional leadership skills, with the ability to influence without direct authority.

• Strong analytical and structured thinking, paired with a practical, hands-on approach to execution.

• Exceptional communication skills, including experience preparing materials for executive leaders such as a CRO or senior staff.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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