Special Police Officer Chief

DISCLAIMERS: 
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. 

 Position Title: Special Police Officer Chief

 Work Location: Baltimore, Maryland (Hybrid) 

 Employment Classification: Part-time, W-2 Employee 

 Division: Operations 

 Department: Special Police Operations 

 Unit: Facility-Based & Community Patrol Oversight 

 Reports To: Chief Executive Officer 

 Supervises: All Special Police Officers 

 Pay Rate: $25.00/hour (non-exempt, hourly) 

 Work Schedule: 4 hours / weekly (if decided to cover SPO shift - rate will be at $22 per hour)

ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS 
HolBrock Estates Supportive Housing Programs provide long-term, service-enriched housing for individuals with mental health diagnoses, disabilities, and other complex life challenges. Our mission is to support housing stability, empowerment, and safety in a structured, trauma-informed environment. 
The HolBrock Estates Special Police Department is a critical part of this mission, ensuring safety and security for residents, staff, and facilities. 

SUMMARY OF POSITION 
The Special Police Officer Chief leads HolBrock’s Special Police Department and serves as the organization’s Safety Officer, responsible for department oversight, emergency preparedness, safety inspections, and compliance with CARF accreditation standards. The Chief ensures the legal operation of all Special Police Officers and fosters a safe, trauma-informed environment across HolBrock properties. 

PRIMARY DUTIES AND RESPONSIBILITIES

Special Police Oversight 

Supervise and direct all Special Police Officers

Maintain post orders, duty logs, and compliance records

Verify all officers maintain valid Maryland Special Police Commissions

Coordinate with Operations leadership for coverage and incident response

Serve as point of contact during safety incidents or external inspections

Provide in-person or remote leadership during emergencies

Safety Officer Responsibilities (CARF Compliance)

Maintain Safety Binder with:
       ○    Organizational safety policies
       ○    Master grid of required safety activities
       ○    Inspection forms and documentation of completed actions

Conduct and document quarterly self-inspections

Facilitate external inspections and present results to leadership

Track and archive inspection reports, minutes, and follow-ups

The Safety Officer will be responsible for maintaining the facility or organizational Safety Binder that contains all safety policies, a grid of scheduled and required safety activities, all forms for conducting and documenting safety activities, and completed documentation of all safety activities that include recommended areas of improvement and the date and details regarding the improvements completed.

The Safety Officer will be responsible for obtaining and facilitating an annual external inspection, obtaining a copy of the inspection report along with the criteria used for the inspection (if not included on the inspection report), clarifying with the inspector all recommendations for improvement made on the report, placing a copy in the clinic safety binder, making a copy of the report for presentation, and reporting the results to the appropriate team, committee, and/or manager.

The Safety Officer is responsible for completing a quarterly self-inspection and required documentation and submitting/presenting the reports to the appropriate team, committee, and/or manager.

All self-inspection reports and correction activities will be reviewed by the appropriate team, committee, and/or manager, and noted in meeting documentation. The Safety Officer will report the results of the self-inspections, follow-up activities, and their recommendations for improvements to the appropriate team, committee, and/or manager to ensure the organization utilizes the information to increase the level of safety throughout its operations.

The Safety Officer will maintain a record of all inspection documentation and reports, including recommendations and corrections made, and all meeting minutes that correspond with the specific inspection and resulting improvement activities.

Emergency Preparedness Responsibilities

The Safety Officer will be responsible for the following emergency preparedness activities:

Conducting and/or coordinating all required emergency drills.

Conducting drills in a manner and with the necessary precautions to not unduly disturb persons served or the ongoing provision of services.

Completing the appropriate Emergency Drill Reporting Form.

Educating and informing staff members following drills as to response patterns and improvements in responses.

Reporting the results of emergency drills and providing a copy of each report to the appropriate team, committee, and/or manager.

Utilizing management team recommendations and decisions, based on drill reports, to improve safety at the clinics.

Maintaining a record of all drills at each site in the Safety Binder.

Training and Education Responsibilities

The Safety Officer will provide and/or coordinate initial and ongoing health and safety training for all employees. Within this role, cooperation with the organization’s Human Resources Department and/or Training Designee will support the development of training materials, protocols, and documentation of completed safety orientation or ongoing safety training.

The Safety Officer will receive training, supported by Freedom Healthcare, LLC and Lighthouse Behavioral Health Center, LLC, based on the assessed safety needs of the organization and the educational needs of the individual responsible for organizational safety.

Emergency Preparedness 

Plan and conduct regular drills (fire, lockdown, evacuation, etc.)

Document and submit Emergency Drill Reporting Forms

Debrief staff after drills and recommend improvements

Maintain full drill documentation per site

Training & Collaboration 

Work with HR to ensure new and existing staff receive safety training

Deliver or arrange training sessions and distribute safety materials

Participate in professional development relevant to safety and policing

ADDITIONAL RESPONSIBILITIES 

Respond to emergency or safety incidents after hours as needed

Attend leadership meetings and safety planning sessions

Represent HolBrock Estates during inspections, surveys, or accreditation reviews

Contribute to emergency policy development and revisions

REGULATORY COMPLIANCE 

Participate in CARF and state licensing inspections (e.g., OHCQ, CSA)

Prepare and present documentation related to safety and policing

Provide requested materials to surveyors and assist in corrective actions

Maintain all required documentation in an organized and accessible format

PHYSICAL AND WORKING CONDITIONS

Physical Requirements: 

 Extended walking, standing, stair climbing

 Ability to lift up to 30 lbs

 Driving between multiple sites

Working Environment: 

Indoor/outdoor settings at residential facilities

High-stress or crisis-related situations may occur

Frequent interaction with individuals facing behavioral or mental health challenges

REQUIRED QUALIFICATIONS 

 High school diploma or GED (Associate’s or Bachelor’s preferred)

 Active Maryland Special Police Commission

 At least 5 years’ experience in law enforcement or security

 Minimum 2 years supervisory/administrative experience

CPR/First Aid certified (or willing to obtain)

Must pass background check and drug screening

Familiarity with CARF standards preferred

Valid driver’s license and reliable transportation

COMPETENCIES 

 In-depth knowledge of Maryland Special Police protocols

Strong leadership and supervisory skills

Emergency planning and safety compliance expertise

Professional communication and report writing

Capacity to remain calm and effective in high-pressure situations