Spa Therapist

About The Role | Te mahi

An exciting opportunity awaits an outstanding Spa Therapist to join Moss Spa, within the Sudima Queenstown Five Mile complex. We are looking for a passionate and customer-focused therapist who is willing to exceed guests’ expectations with memorable spa treatments and service. Weekend availability is essential. This is a full time role with a minimum of 30 hours per week.

Responsibilities | Ngā haepapa

• Work flexibly across weekdays, weekends and public holidays
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Deliver a high level of service to all guests
• Maintain equipment and sample inventory of products
• Ensure client database is kept up to date and is correct
• Keep a clean and stocked room
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Apply best practices and keep up to date with market trends
• Receiving bookings, arranging appointments and maintaining client records

Requirements:
About you | Ko koe tēnei

• NZQF Level 4 qualification (ANZCO Skill Level 3), OR at least three years of relevant experience
• Qualified CIBTAC or ITEC equivalent preferred
• Proven work experience as a Spa therapist
• Passionate about Spa and Luxury Treatments
• Hands on experience in massage techniques,manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Demonstrated team player with strong communication skills
• Positive attitude
• User level computer skills

Benefits:
• Staff discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Free onsite parking
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!

Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.

Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued