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Sous Chef

Hellofresh

Calgary, Alberta, Canada (Calgary, AB, Canada) permanent

Posted: April 8, 2026

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Quick Summary

We are looking for an experienced Sous Chef who will oversee daily kitchen operations of Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. As a key member of our Kitchen Operations team, you will play a crucial role in ensuring the highest quality standards and timely production. The ideal candidate will have excellent food safety and quality control skills.

Job Description

Location: 4951 - 110 Avenue SE, Calgary, Alberta

Schedule: Monday to Friday, 9:00 AM to 5:00 PM (may vary based on business needs) - fully on-site

S'more about the team

We are looking for an experienced Sous Chef who will oversee daily kitchen operations of Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Sr. Manager, Production, you will ensure that all food prepared meets the highest quality standards, the first batch is identical to the last, and our production stays on track. As a part of our Kitchen Operations team, you will play a key role in delivering a consistently outstanding product to our weekly customers while rapidly scaling this new business. This role will offer a predictable and consistent 5-day schedule.

Lettuce share what this role will be responsible for:

• Train, coach, and develop a team of hourly kitchen employees

• Manage performance metrics on safety, quality, efficiency, cost, and morale, provide regular progress reports to the Sr. Manager, Production, conduct root cause analyses if off-target, and drive continuous improvement in all areas

• Maintain upkeep of the kitchen, including equipment and inventory

• Ensure the kitchen operates with the highest health and safety standards, and is in alignment with federal and provincial health and safety requirements

• Track and manage food storage, rotation, and quality

• Work closely with other departments to execute plant-wide process improvement initiatives

• Make in-flight adjustments to ensure production stays on track and goal are met

• Work in all areas of the production facility, including refrigerated areas, and perform tasks ranging from receiving of ingredients and packaging, preparation of ingredients, cooking activities, plating, and order packing.

• Work in compliance with OH&S acts and regulations.

• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.

• Other duties as assigned

Sound a-peeling? Here's what we're looking for:

• 2+ years’ experience as a Sous Chef in a commissary kitchen with high-volume food preparation

• Computer literate; you are comfortable with Microsoft Office / Google Suite applications (spreadsheets, slides, etc)

• Ability to lead, train and develop a large group of employees and manage an active kitchen

• A problem solver’s mentality; you see problems as opportunities and see the benefit of doing things differently

• Strong communication skills; you adjust your communication style to different audiences, relay information effectively, and speak to employees with tact and diplomacy

• Ability to multitask, tracking/monitoring recipe development, maintaining efficiency, and delivering on time

• No/low ego; you take direction/feedback well, and are focused on getting to the best possible outcome

• Comfortable with being exposed to hot, cool and/or cold environments (0-30ºC)

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.

• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!

• RRSP Matching - Competitive RRSP matching program offered

• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.

• Family Benefits - A parental leave top-up program for expectant parents.

• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.

• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!

• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Calgary, AB Pay Range
$65,000—$70,000 CAD

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