Soporte Tecnico (Service desk) N2

Inetum2

La Molina, Lima Province, Peru permanent

Posted: March 17, 2025

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Quick Summary

Provide technical support to the administrative staff, faculty, and academics at USIL, including troubleshooting, configuration, and troubleshooting of various systems and devices.

Required Skills

Service Desk Support Technical Support Level 2 Operating Systems Software Devices Network Knowledge Printer Configuration Communication Skills Clear Response Customer Service Skills Problem Solving Customer Empathy

Job Description

Universidad San Ignacio de Loyola

Dar soporte de nivel 2 al personal administrativo, docente y academico de USIL

• Conocimientos de sistemas operativos, software y dispositivos
• Tener conocimientos de redes
• Configuracion de impresoras
• Habilidades comunicativas 
• Ser claro y preciso en las respuestas
• Habilidades para ofrecer una buena atención al cliente
• Resolver problemas de forma clara y rápida
• Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 

Cliente: USIL

Experiencia minima 6 meses

Horario: Lunes a sábado de 08:00 am a 17:00 pm

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