Soporte Tecnico (Service desk) N2 - La molina

Inetum2

La Molina, Lima Province, Peru permanent

Posted: May 12, 2025

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Quick Summary

Required Skills

Customer Service Technical Support Software Systems Networks Printer Configuration Communication Skills Clear Response Customer Care Problem Solving Empathy

Job Description

Somos Inetum, una compañía de servicios ágiles que proporciona soluciones digitales y un grupo global de tecnólogos que acompaña a sus clientes en el proceso de digitalización aprovechando al máximo el digital flow. Ofrecemos a nuestros clientes una combinación única de proximidad, organización sectorial y soluciones de calidad. Presente en más de 26 países, el Grupo tiene cerca de 27.000 colaboradores y apunta a continuar creciendo. ¡En Inetum acompañamos a nuestros clientes y colaboradores en su camino al éxito! Si te gusta reinventarte y resolver problemas con nuevas estrategias, trabajar en proyectos de IT y de negocios: ¡Postula ahora!

Dar soporte de nivel 2 al personal administrativo, docente y academico de USIL

• Conocimientos de sistemas operativos, software y dispositivos
• Tener conocimientos de redes
• Configuracion de impresoras
• Habilidades comunicativas 
• Ser claro y preciso en las respuestas
• Habilidades para ofrecer una buena atención al cliente
• Resolver problemas de forma clara y rápida
• Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 

Cliente: USIL

Experiencia minima 6 meses

Horario: Lunes a sábado de 6:30 pm a 15:30 pm

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