Soporte Tecnico (Service desk) N1

Inetum2

Lima, Callao Region, Peru permanent

Posted: February 19, 2026

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Quick Summary

Atender a las incidencias de nivel 1 en la Universidad San Ignacio de Loyola, Lima, Peru. Es requerido tener conocimientos de sistemas operativos, software y dispositivos, y habilidades de comunicación.

Required Skills

Help Desk Incident Management Customer Service Communication Skills Empathy Problem Solving Technical Knowledge Network Knowledge POS Systems Shift Work

Job Description

Universidad San Ignacio de Loyola

Help Desk N1,

atender las incidencias nivel 1,

atención de llamadas del personal academico y administrativo

Conocimientos de sistemas operativos, software y dispositivos

Tener conocimientos de redes

Esperiencia minima en N1 de 6 meses.

Habilidades comunicativas 

• Ser claro y preciso en las respuestas
• Habilidades para ofrecer una buena atención al cliente
• Resolver problemas de forma clara y rápida

Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 

Cliente: USIL

Experiencia minima 6 meses

Horario: Lunes a sábado de 10:30 am a 07:30 pm

Contrato de 2 meses. Fecha de Inicio: 23 Febrero , Fecha Fin: 23 Abril

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