Soporte Tecnico (Service desk)

Inetum2

La Molina, Lima Province, Peru permanent

Posted: February 7, 2025

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Quick Summary

We are seeking a highly skilled Service Desk Technician to join our team in La Molina, Peru. The ideal candidate will have experience with operating systems, software, and devices, as well as excellent communication and problem-solving skills.

Required Skills

Service Desk Support Incident Management Computer Knowledge Network Configuration Laser Printers Communication Skills Customer Service Skills Problem Solving

Job Description

Soporte Tecnico (Service desk), atender las incidencias nivel 2 del personal academico y administrativo

Conocimientos de sistemas operativos, software y dispositivos

Tener conocimientos de redes

Configuracion de impresoras

Habilidades comunicativas 

• Ser claro y preciso en las respuestas
• Habilidades para ofrecer una buena atención al cliente
• Resolver problemas de forma clara y rápida

Habilidades de servicio al cliente Ser empático con el cliente, Saber escuchar las necesidades del usuario, Mantener la paciencia y el profesionalismo. 

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