Solutions Engineer (Hong Kong)

Oxylabs is a market-leading proxy and web scraping solution provider driven by a mission to build a highly reliable, scalable, and low-cost cloud infrastructure platform for public web data gathering. We’re a team of 500+ professionals who develop cutting-edge web data-gathering solutions for thousands of the world’s best-known businesses, including Fortune 500 companies. Our vision is to create a future where big data is accessible to all businesses of different sizes around the globe.

What’s in store for you: You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Your day - to - day: :
• Understand Client Needs: Participate in prospective and existing client meetings to understand their data requirements and recommend solutions that fulfill their business use cases.

• Technical Relationships: Own the technical relationship with our most strategic and largest prospective clients.

• Design Workflows: Create and design the best workflows to integrate our solutions into clients' systems.

• Solution Presentations: Lead requirements discovery, solution presentations, Proof of Concept builds, and various workshop formats with clients.

• Engagement: Engage with technical and non-technical clients to demonstrate potential solutions effectively.

• Scraping Knowledge: Utilize in-depth knowledge of web scraping, data structures, and anti-bot bypass techniques to support and guide clients.

• Customer Onboarding: Provide thoughtful technical guidance to ensure customers quickly and successfully onboard with Oxylabs.

• Sales Collaboration: Partner with the Sales and Account Management teams on engagements with prospective and existing customers to provide technical guidance and support.

• Product Feedback: Curate structured product feedback to help Product and Engineering teams enhance and refine our offerings.

• Sales Training: Educate the sales team on product details, upcoming releases, competitive analysis, and insights into typical customer environments and third-party applications.

Your skills & experience: :
• Strong networking foundation: TCP/IP, DNS, HTTP/HTTPS, TLS/MTLS, proxies (HTTP/SOCKS), load balancing, NAT/VPN;

• Strong data background: APIs, data pipelines, quality/validation, normalization, monitoring for data flows;

• Familiar with digital-native architectures: APIs, microservices, event-driven patterns; hands-on debugging across layers;

• Cloud basics: practical experience with at least one global cloud (AWS/Azure/GCP) and one China cloud (Alibaba/Tencent/Huawei/ Byteplus);

• PoC design and delivery: scoping, instrumentation, measurable outcomes, clear handover;

• Proven experience operating within China’s internet environment and Great Firewall constraints.

We hope that you:

• Have exceptional presentation, communication, and meeting facilitation skills in both English and Mandarin Chinese;

• Are eligible (and willing) to travel to Europe, Mainland China and the APAC region;

• Have proven track record of collaborating with technical personas such as product owners, software engineers, and chief technology officers.

We offer: :
• Vacation days as per the Labour Code, plus additional sick leave and special occasion days.

• Learning & development: online courses and trainings.

• Mental health apps.

• Workation.

• Full remote environment.

• Company-sponsored tech.