Solutions Engineer (Business information)

At Coface we make trade happen everyday 

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

MISSION:

We are looking for a Solutions Engineer based in Hong Kong, who will also serve a backup for the China market within the Solution Delivery function.

MAIN RESPONSIBILITIES:

Role Overview – Solutions Engineer:

The Solutions Engineer plays a critical role in helping our Sales teams win strategic deals by:

• Translating client needs into the right risk intelligence or credit solutions.
• Delivering clear, tailored demos and proposals that show how our data and tools create value.
• Bringing strong technical credibility and ensuring the solutions we promise are fully deliverable.
• Guiding clients through how Coface’s scores, data, and digital tools support their credit processes.

Key Responsibilities: 

• Understand client challenges and shape appropriate solutions by analysing their portfolios and credit‑risk requirements.
• Deliver tailored demos and proof‑of‑concept presentations showcasing Coface’s data, scores, and digital capabilities.
• Support Sales throughout the deal cycle, including proposal preparation and technical input for RFPs/RFIs.
• Ensure feasibility of proposed solutions by coordinating closely with Product, Delivery, and Operations teams.
• Provide clear technical and data expertise, explaining scores, reports, APIs, and integration pathways in an accessible way

• Client‑facing solution delivery (2–5 years):
• Experienced in leading discovery calls, understanding client workflows, shaping solution requirements, building value cases, and co‑presenting with Sales to drive deal progression.
• Demo creation & proposal development:
• Skilled in building tailored solution demos, preparing high‑quality proposals, and drafting RFP/RFI responses that clearly link product capabilities to measurable business outcomes.
• Workshops & Proof‑of‑Concepts (POCs):
• Proficient in facilitating technical workshops, running sandbox environments, and delivering POCs that validate data quality, solution feasibility, and overall fit for client use cases

• Hybrid working model after the first month
• Great place to work: central and modern office 
• Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care