Solutions Coordinator - Excel Courier & Logistics

Why This Role Matters

This role matters because the work touches infrastructure that cannot fail.  The Solutions Coordinator is the operational bridge between client expectations and field execution. They anticipate problems, close communication gaps, and maintain standards under pressure. In environments where reliability is assumed and mistakes are costly, this position ensures that execution matches expectation — every time.

Job Summary

The Solutions Coordinator ensures the secure, compliant, and on-time execution of high-value asset movement for specialized clients, including data center critical infrastructure environments. This role coordinates drivers and vendors, oversees chain-of-custody and SOP adherence, conducts site visits, and resolves operational issues with independent judgment. Success in this position requires strong accountability, risk awareness, and the ability to maintain precision in fast-paced, high-stakes settings.

What You’ll Do

Ensure our daily operations align with client expectations and SOPs

Coordinate and schedule teams—including backups when needed

Conduct worksite visits to ensure performance and compliance

Proactively handle training and materials needed for each account

Help recruit and onboard new vendors

Manage documentation and administrative tasks around scope, billing, and communications

Work directly with customers and vendors to build relationships based on trust

Keep operations sharp by identifying and acting on areas for continuous improvement

This shift is Tuesday - Friday 07:00 - 16:00 and Saturday from 07:00 - 15:00.

What You Bring

3+ years of experience in operations, logistics, dispatch, or coordination roles

Proven ability to work in high-pressure, time-sensitive environments

A "no excuses" mindset—when something goes wrong, you figure it out and fix it

Strong organizational and communication skills

Experience working with vendors or independent contractors a plus

Tech-savvy enough to navigate operational software and maintain accurate records

Additional Requirements

Background and drug screening required

We are an E-Verify employer.

Benefits

Paid Holidays

Paid Time Off (PTO)

Group Health Insurance (including vision)

Group Dental Insurance

401(k) Retirement Plan with company match

Flexible Spending Accounts (medical & dependent care)

Life Insurance

Why Excel Courier

We’re a team of mission-driven people who care deeply about service and getting it right the first time. We offer:

A tight-knit team that supports each other

Opportunities to grow within a fast-moving logistics company

A clear path to make a real impact every single day