Solutions Consultant

Knak is a mission-driven company

Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...

Empowering people to be creative.

That’s why Knak exists.

We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.

Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.

Oh, and we have a bit of fun while doing it, too!

The Role

As a Principal Solutions Consultant at Knak, you’ll be the technical linchpin in our sales process. You’ll serve as a trusted advisor, translating customer needs into powerful product demos and solutions. With deep product knowledge and storytelling finesse, you’ll lead discovery sessions, overcome technical objections, and help close complex deals.

This role reports to our Chief Revenue Officer and plays a critical part in shaping how Knak is represented to prospective clients—from first interaction to final handshake.

What You’ll Be Doing

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Lead technical discovery with prospects to understand their needs and align Knak solutions

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Design and deliver tailored product demos that showcase the power and flexibility of our platform

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Coach and support the sales team with technical expertise, demo scripting, RFP responses, and training

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Capture customer and market insights to influence product direction and innovation

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Represent Knak externally, from senior executive meetings to industry events

What You Bring

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5+ years in a Solutions Consultant, Sales Engineer, or Solutions Architect role in SaaS or enterprise software

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Deep expertise in marketing technologies and platforms (Marketo, Salesforce Marketing Cloud, Eloqua, Pardot, Braze, etc.)

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Strong technical chops—especially with APIs, JSON, HTML, CSS, JavaScript, AMPscript (preferred)

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Exceptional demo delivery and storytelling skills with a knack for making the complex simple

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Strategic thinking, strong communication, and a collaborative mindset

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High integrity and professionalism in every interaction

Bonus Points If You Have

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Experience designing custom demo environments

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Prior success enabling sales teams with technical training and content

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Familiarity with enterprise sales cycles and working directly with executive stakeholders

What We Offer

At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.

We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2025! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.

If this sounds like something you’re looking for, then we’d love to hear from you!

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact [email protected].

At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as video interviews which are transcribed with AI. Humans are still at the core of our decision making!

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