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Solutions Consultant

smartrecruiters

Australia, Remote, Australia Remote permanent

Posted: March 19, 2026

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Quick Summary

The Solutions Consultant role involves working with clients to understand their hiring needs and developing customized solutions to optimize their hiring process.

Job Description

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

At SmartRecruiters, we are a values-driven, globally focused tech company with a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.

As a Solution Consultant, you will assist Sales to attain their revenue goals by ‘owning the technical win’ as part of the Account team by architecting compelling solutions to address a customer’s key work management challenges, and present a desired future state and deliver a competitive advantage with measurable outcomes.  You will also serve as the subject matter expert in talent acquisition and form great partnerships, both internally and externally, with customer success as the core focus.

What you’ll deliver:

• Lead and document discovery sessions to understand the client's business objectives and desired outcomes

• Become a trusted advisor and expert in SmartRecruiters platform client executives and technical decision makers to provide a deep level of product knowledge with the ability to articulate market trends and the value of SmartRecruiters to develop new business opportunities.

• Identify and present a vision of what the client’s future can look like while helping them understand the capabilities needed 

• Perform product demos tailored to the client’s needs and areas of opportunity where SmartRecruiters provides the right solutions.

• Acts as a resource for the Sales team on demonstrations, new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team.

• Continuously leverage internal learning and competitive intelligence

• Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters’s target market

• Develop a repertoire of client stories to convey the value of SmartRecruiters’s solution to the customer, enabling champions to tell stories on our behalf

• Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution

• Provide prompt and detailed handoffs to Customer Experience  to deliver against the proposed solution

• Develop a roadmap to improving your craft

• Minimum of 2 years experience  in  sales engineering or consulting ideally in a SaaS environment 
• Solid understanding of prospect research, prospect needs discovery, outcome-based selling, and the ability to demonstrate value to prospects in order to drive company revenue and client satisfaction.

• Proven track record successfully collaborating with various departments to inspire alignment and execution

• Strong customer-facing and relationship building

• Excellent ability to break down technical jargon into easy to understand, plain language

• Engaging presentation and interpersonal communication skills

• Technically adept, experienced with web technologies

• Thrive on customer engagement, consultative sales, problem solving, customer education and support

• Fluent in English. 

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.

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