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Solution Specialist

Kaseya

Munich, Germany (DE Munich 1000) permanent

Posted: March 31, 2026

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Quick Summary

A Solution Specialist at Kaseya in Munich, Germany is responsible for providing technical support and solutions to manage and secure IT infrastructure and security management systems for Managed Service Providers and internal IT organizations.

Job Description

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

A Solution Specialist will have a strong sales acumen and proven B2B/SaaS sales experience to leverage their expertise to enable our account management teams to cross sell Kaseya's products to our existing customer base. You will manage and close new sales through forecasting, account resource allocation, account strategy, and planning. This is a technical sales position that involves basic knowledge and experience with IT sales.
As a Solutions Specialist, you will be an expert on one to three products, responsible for selling to Managed Service Providers (MSPs) and Internal IT customers. You will serve as a strategic, go-to member for our sales teams to identify and convert transactional and high-value deals.

Your product knowledge and technical expertise will enable you to utilise a consultative, trusted-advisor approach, to diagnose unique needs, position differentiated benefits of the product, and close business.

As a Solution Specialist at Kaseya, you will:

• Evangelist for Kaseya products: Act as product advocate within each assigned sales teams.

• Share best practices and known solutions with Account Managers and become their go-to sales resource.

• Create and deliver product presentations and demos to internal and external key stakeholders.

• Diligent follow-up on all assigned account management generated leads.

• Marshal internal resources as needed to through the entirety of the sale cycle.

• Quickly understand client technical and business requirements.

• Conduct business-oriented discussions with customers to understand their needs.

• Sell & articulate VALUE of how our software will benefit their business.

• Streamline complex processes and implement workflows designed to increase efficiency.

• Provide direct customer feedback and competitive intelligence to continually improve our products.

• Manage and maintain an opportunity pipeline spread across multiple account managers.

• Provide accurate forecasting/pipeline information to management on a weekly basis.

• Consistently meet and exceed monthly quotas.

The Ideal Candidate Has:

• Native German Language fluency.

• 3+ years demonstrable track record of successful inside sales experience leading product demos

• Technical knowledge and/or experience in security software sales

• Technical understanding of technology

• Personable, with convincing phone etiquette, high energy, and enthusiasm

• Experience building relationships at all levels of an organization over the phone

• Track record of meeting/exceeding sales targets in a telephone environment

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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