Solution Lead

As a Solution Lead, you will be responsible for designing and articulating comprehensive solutions that meet client needs while optimising for cost-effectiveness and competitiveness. You will leverage your expertise in storytelling, presentation, and business communication to create compelling proposals. Your role will involve leading cross-functional teams, managing stakeholders, and ensuring the deliverability of solutions from conception through to implementation.

Your Role

• Client-Centric Vision: Clearly articulate a client-centric vision using storytelling and advanced presentation skills.
• Business Communication: Demonstrate concise, business-focused written communication and strong general writing skills.
• Competitive Analysis: Understand competitive pressures on price and identify cost levers to deliver the most cost-effective and competitive solutions.
• Solution Optimisation: Maximise scoring and mitigate competitor advantages by optimising the solution and response.
• Internal Priorities: Understand and address internal priorities and governance.

Requirements:
• Requirements Analysis: Conduct requirements analysis and translation to understand service components, standard service offerings, and potential gaps.
• Leadership: Lead teams collaboratively to achieve shared outcomes, managing both external and internal stakeholders effectively.
• Commercial Understanding: Possess detailed commercial knowledge, including terms and conditions (T&Cs), service schedules, and contractual drafting.
• Financial Analysis: Perform detailed price and cost analysis, including creation of internal business cases.
• Coaching and Mentoring: Coach, mentor, and support colleagues to develop their skills and capabilities.

You can bring your whole self to work. Striving for equity, diversity, and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment for everyone.

Your Skills and Experience

• Solution Leadership: Ability to lead solutions across different business units, including internal stakeholder management.
• Solution Deliverability: Collaborate with internal delivery teams to design and articulate solutions that are deliverable once signed.
• Creativity: Think creatively to craft solutions that meet customer requirements and differentiate from competitors.
• Portfolio Awareness: Apply the company’s portfolio to solutions, making it real and demonstrating our capability to deliver.
• Emerging Technologies: Stay aware of the latest developments in emerging technology, automation, and AI, bringing insights and future benefits to new solutions.
• Environmental Impact: Consider the environmental impact and sustainability of proposals.
• Solution Pricing Strategy: Drive solution pricing to a winning position, understanding cost levers and how to use them.
• Client Business Case: Create and communicate client business cases and benefits realisation, including financial analytics and modelling.
• External Stakeholder Management: Manage external stakeholders and build client intimacy through site visits, industry days, and client presentations.
• Contract Management: Drive contract closure and transition from sales to delivery, including early-life support and hyper-care phases.
• Proven Experience: Demonstrated experience in solution architecture or a related role.
• Strong Communication Skills: Excellent verbal and written communication skills.
• Leadership Abilities: Proven ability to lead cross-functional teams and manage stakeholders.
• Commercial Acumen: Strong understanding of commercial terms, conditions, and service schedules.
• Analytical Skills: Proficiency in price and cost analysis, financial modelling, and business case creation.
• Creative Thinking: Ability to think creatively and innovate solutions.
• Technical Knowledge: Awareness of emerging technologies, automation, and AI.

Additional Details

Work Model:

• Hybrid work model: 3 days in the office (CFC) and 2 days from home.
• Monday to Friday schedule.
• Must be willing to travel twice a year for short-term periods.

Flexibility and Shifts:

• You should be open to flexible working hours due to involvement in projects across different time zones (Europe, US). This may require working late hours, with hybrid or remote options available during those times.
• You will be switching between various products and projects, potentially in the USA, UAE, or Europe. While the company supports a hybrid work model, you must be aware that working hours will vary based on the project.