Solution Engineer - Retail & Consumer Goods

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Solution Engineer, Retail and Consumer Goods, is part of the Swiss pre-sales organisation at Salesforce. In this role, you will work directly with customers to demonstrate the power of the Salesforce platform — bridging technology features to quantifiable business outcomes and guiding C-suite and IT decision makers through complex conversations across the full sales cycle.

We are looking for a Solution Engineer who brings proven, hands-on Salesforce experience, deep technical acumen, and a genuine passion for AI innovation — someone who thrives in a collaborative, high-performance team environment and is energised by helping customers solve their most pressing business challenges.

What You'll Actually Be Doing

• Build and deliver tailored product demonstrations, technical deep-dives, Proofs of Concept (PoC), and engaging workshops that showcase the value of the Salesforce platform within customer environments, and respond effectively to Requests for Information (RFI), Requests for Quotation (RFQ), and Requests for Proposal (RFP).

• Serve as a credible trusted advisor to IT and business decision makers — articulating how Salesforce fits into their enterprise architecture, proactively overcoming technical objections, and instilling confidence throughout the sales cycle.

• Partner with Account Executives and an internal team of pre-sales colleagues and partners to orchestrate a cohesive customer experience, progressing deals through complex, multi-stakeholder sales environments.

• Stay at the forefront of Salesforce's evolving portfolio and AI capabilities — committing to continuous learning, certification, and the active use of AI tools in your daily work to augment your impact and remain at the cutting edge of innovation.

You're Our Person If...

• You have 3 or more years of experience in a solution engineering, technical consulting, implementation, integration, or equivalent customer-facing technical role, with proven hands-on experience with the Salesforce platform including architecture, integration, and data management.

• You are technically sharp and naturally curious — you enjoy exploring and tinkering with new technologies, and are an active user of AI tools including large language models (LLM) and coding assistants.

• You are fluent in English and German (spoken and written) and are based in the German-speaking part of Switzerland.

• You are a strong collaborator who brings energy and joy to team environments, with the ability to engage credibly across both technical and business audiences up to C-suite level.

Even Better If...

• You hold one or more Salesforce certifications, and have experience working with or implementing solutions in the Retail or Consumer Goods industry.

• You are proficient in Swiss German, and have familiarity with the specific business challenges and technology landscape of Swiss enterprise customers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.