Solution Consultant

Join our mission to provide governments with exceptional experiences so they can do the same for their communities!

What do we do?💥

We empower governments to deliver exceptional citizen experiences.

Check out our ‘About Us’ page for a deep dive into our product and what makes us exceptional.

How will you help us make an impact? 👩‍💻👨‍💻

Reporting to the Manager, Solutions Consulting, the Solution Consultant is a key contributor in building and scaling a repeatable, customer-centric demonstration framework that aligns Clariti solutions to customer needs and values. This role requires a balance of technical expertise and consultative communication skills, with the ability to translate complex technical concepts into clear, business-relevant narratives for both technical and non-technical audiences.

As a Solution Consultant, you will design and deliver focused sales demonstrations for a broad range of State and Local Government agencies. You will collaborate closely with product management, engineering, sales, and partner teams to create compelling first impressions and support successful sales outcomes.

As a Solution Consultant at Clariti, you’ll get to:

Customer Demonstrations:

• Prepare, lead, and deliver strategic technical product demonstrations that articulate functional capabilities, competitive differentiation, and business value aligned to customer requirements.

• Support sales engagements through product demonstrations at vendor-sponsored events, trade shows, and user group meetings.

• Partner with sales, product, and partner teams to capture customer needs and functional requirements, incorporate them into solution prototypes, and effectively present final demonstrations.

Strategic Solutioning:

• Provide technical leadership and solution guidance across sales opportunities.

• Collaborate with sales and partner teams to define customer engagement objectives and align activities to overall account and sales strategies.

• Analyze complex customer scenarios requiring evaluation of multiple variables, exercising judgment in selecting appropriate methods, tools, and solution approaches.

• Develop and deliver advanced, customized solution prototypes and executive-level presentations using appropriate applications and tools.

Collaboration:

• Internal: Establish trusted partnerships with Sales Leads and account stakeholders to provide functional and technical guidance, set accurate expectations, and support customer satisfaction.

• External: Build and maintain strong client and partner relationships to gain deeper insight into customer environments, business needs, and organizational context.

Trusted Advisor:

• Lead technical discovery sessions and respond to architecture and infrastructure-related inquiries as needed.

• Maintain current knowledge of Clariti products, technical capabilities, and relevant industry trends.

• Evaluate RFxs for technical fit, feasibility, and alignment with Clariti solutions.

What do you bring to the team? 🧠

• 3+ years of Sales Engineer or Solution Consultant experience in a SaaS environment and/or at least 2 years of experience with Clariti software implementations and/or at least 5 years of GovTech industry experience, preferably in community development

• Experience with the Salesforce platform

• Ability to align cross-functional teams around shared customer needs and objectives

• Strong time management and organizational skills with the ability to work independently

• Proven client relationship management and solution-oriented customer engagement skills

• Excellent written and verbal communication skills with strong active listening abilities

• Demonstrated technical project management experience, including planning, execution, and delivery

• Travel is required within North America (up to 50% of the time)

What’s in it for you?🫵

We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *

💰 The base salary range for this role is expected to be between $110,000-$150,000 based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰

💼 In addition to base salary, this role is eligible for a competitive commission/bonus structure tied to performance

If you have questions about compensation as we move through the process, we’re happy to discuss further.

*Benefits depend on employment type (full-time, part-time, contract, etc).

Things to Note 📝

Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.

Travel- Although we operate as a remote company, all roles are expected to participate in occasional travel for in-person company-wide or departmental meetings, typically 1-2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.

We're committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self-development; have the ability to communicate courageously in a direct but respectful way; and are customer-focused by keeping the customer at the heart of decision-making. It’s the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow. We’re working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply.

Questions? We are here to help

If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to [email protected] and we’ll be happy to support you.