Solution Architect, Customer Engineering, Woven Inventor Garage

About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.

Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.

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TEAM
Toyota is redefining what it means to move. We're challenging the current state of mobility by enhancing the movement of people, goods, information and energy. Centered around three core concepts - A Living Laboratory™, Human-Centered, and Ever Evolving City™ - Woven City serves as a test course for mobility to fulfill our purpose of well-being for all.

We do this by bringing together a diverse community of people with a shared passion for the future of mobility to co-create, develop and refine innovative products and services. This cross-section of social infrastructure, mobility, and people provides a unique opportunity for inventors, residents and visitors to interact seamlessly with new technologies throughout daily life in an environment that emulates a real city.

Our team mission is to provide comprehensive technical support to inventors, tailoring our support to match their specific needs. In response to the inventive endeavors of our clients, inventors, we expertly combine Woven City's technologies and services to offer optimal solutions. Whether it's crafting proposals aligned with inventors' PoC goals or accelerating their development and enhancements, we run alongside them, providing integral technical support. Also capturing the needs of inventors, we collaborate internally with Woven City developers to enhance our technologies and services. This collaborative approach ensures that we not only exceed the expectations of our inventive community, fostering a dynamic and innovative work environment within our team.

For more information about Woven City, please visit: https://www.woven-city.global/

WHO ARE WE LOOKING FOR?
We are looking for someone to join our team as a Customer Engineer, Solution Architect for customer inventors, In this role, you will collaborate with our clients, Inventors, to design and implement the latest solutions tailored to their needs and you’ll assist fellow teammates / teams by solving important technical issues for our customers. You will need to have technical, communication, and problem-solving skills to excel in this position. You will report to the function manager, and this is a hybrid work style role.

RESPONSIBILITIES:
• Prepare and deliver product messaging to highlight Woven Inventor Garage value using techniques to include whiteboard and slide presentations, product demonstrations and documents.
• Work with customers (Inventors) to comprehend their needs, explore opportunities from the technical perspective, collaboratively resolve technical impediments, design and develop customized solutions, and apply Agile development practices to ensume high-quality deliverables.
• Design / implement data processing, data analysis to provide insights and continuous improvement for the solutions.
• Work with stakeholders to plan requirements, set high-levelel schedules and milestones, identify risks, and communicate clearly with cross-functional partners both across the company and externally.
• Responsible for the success of the task force project in charge.

MINIMUM QUALIFICATIONS:
• 3+ years of experience in software development in any language and Agile practices.
• Excellent project management, organizational and communication skills, especially the ability to build good relationships with external stakeholders.
• 1+ years of experience in consultancy work to propose technical solutions based on actual customer facing problems
• Experience identifying product fit/gap based on customer requirements and negotiating with product teams to add new features or make changes.
• Communicate clearly and effectively, displaying strong verbal and written presentation skills, including the ability to communicate complex ideas in a simple way and to tailor key narrative and presentation styles to multiple audiences.
• Proficiency in business level English and Japanese language.

NICE TO HAVES:
• 5+ years of experience in data utilization and strong data analysis knowledge and skills.
• 2+ years of experience leading new product/service development projects.
• Fundamental understanding of security and privacy principles.
• Experience in new business development, solution architecture, or customer success.
• Entrepreneurial experience, including starting one's own business.

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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.

WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)

Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.