Solution Architect Contractor

Who We Are
Zadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications. Zadara platform powers advanced AI capabilities with the simplicity, agility, and flexibility of cloud computing while ensuring seamless multi-tenancy through fully automated, end-to-end provisioning of compute, storage, and networking resources. Zadara’s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market.

Our Zadarian Culture
All Zadarians are finding their edge by living and breathing our core values; We are One Team, We are Respectful, We are Accountable, We are Achievers, We are Visionaries.

We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded — where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work.

What Diversity & Inclusion Mean to Us
We are 'One Team' is one of Zadara’s core values and it’s more than just a phrase. It reflects our commitment to creating a Culture where every individual feels seen, heard, and valued. At Zadara, we celebrate the richness that comes from a wide spectrum of cultures, backgrounds, generations from Gen Z to Baby Boomers and the unique talents and skills each person brings. Our global team represents a vibrant mix of perspectives that fuels innovation, drives collaboration, and shapes a forward-thinking, people-centered workplace. At Zadara we embrace our differences and turn those differences into our greatest strengths. That’s how we grow stronger together.

Overview::
We are looking for a Solution Architect Contractor that will support delivering cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility, and efficiency, and to accelerate adoption. This role encompasses diverse responsibilities, including pre- and post-sales engagements, solutions selling, and relationship management in our São Paulo office

The Service Agreement requires contractor to be in our São Paulo office (with flexibility) and may require 40% travel to customer locations and/or events.

Scope of Services::
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Engage with customers, partners and MSPs to understand their business needs and technical requirements and then translate them into scalable cloud solutions.

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Design, document, build and present cloud architectures that align with industry best practices and customer objectives.

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Serve as the technical lead in customer engagements, supporting sales teams with solution positioning, proof-of-concepts (PoCs), and product demonstrations.

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Partner with engineering and product teams to develop innovative solutions that address customer pain points.

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Educate and evangelize Zadara services to Partners, MSPs and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).

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Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, providing ongoing technical advisory.

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Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.

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Gather customer feedback to influence product enhancements and service improvements.

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Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.

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Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.

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Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies.

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Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health.

Consultant Profile::
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Fluency in English & Portuguese (written and spoken) is required.

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Business-level English proficiency.

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Minimum 5 years of experience in software engineering, systems design, or solution architecture

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Experience working with customers from the Public Sector in Brazil

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Experience working with customers in highly regulated industries that have requirements for working with one or more security and compliance regimes.

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Proven experience in customer-facing positions.

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Demonstrated experience with Data Center networks and network topologies.

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Demonstrate firm knowledge and experience of Storage technologies including SAN, NAS and Object Storage

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Demonstrate firm experience of Cloud Computing platforms like AWS, GCP, Azure, Openstack and/or VMware

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Demonstrate experience in at least one of the following areas: Backup platforms, K8S, network security platforms, DB.

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Demonstrated ability to think strategically about business, product, and technical challenges.

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Proven experience in consultative technical sales or professional services with a successful track record in the public and private sectors..

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Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.

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Zadara is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Our recruitment process may include the use of AI-powered search tools to proactively identify candidates based on job requirements.

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