Solution Analyst

Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform. Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, our solutions empower rights holders to maximize portfolio value, reduce risk, and increase profitability. Serving industries from media and entertainment to life sciences, our scalable platform combines advanced analytics, business process outsourcing, and decades of expertise to tackle the most complex rights and royalties challenges.

With over 300 employees across multiple regions, including the United States, Canada, the United Kingdom, and India, Rightsline fosters a dynamic, collaborative environment where innovation thrives. We’re passionate about creating smarter solutions, encouraging personal growth, and celebrating creativity. Join a team that offers competitive benefits, a supportive workplace, and the opportunity to lead the future of intellectual property management.

Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality!

The Position

The Solution Analyst reports directly to the Manager of Solutions and is supported by the Director of Solutions. This role is responsible for designing, configuring, and deploying the Rightsline platform to streamline rights and royalties operations across a diverse client base.

As a key customer-facing resource, the Solution Analyst works closely with stakeholders to gather requirements, analyze data, and translate business needs into scalable, system-driven solutions. The role serves as the primary solution liaison between Rightsline and the client, ensuring successful delivery of core configurations, system integrations, and process enhancements throughout the project lifecycle.

Status: Full-Time Opportunity – Our recruitment team is actively seeking candidates for this open position. 

 What you will do:

Work closely with Customers and internal teams to design, configure, and help test implementations and advancements of the Rightsline/Alliant software

Evaluate business requirements for applications and systems integration and service activation through interviews and/or existing systems documentation or procedures, while delivering new or modified software systems enhancements and/or integration solutions 

Lead the definition, testing, training, implementation, data migration, and support of system requirements 

Identify customer requirements/use cases, develop test plans, and track and document the delivery and results of these solution design plans 

Manage risks and alert manager to potential escalations and issues of importance 

Ensure requirements, designs, and solutions are understood, agreed to and signed off at the appropriate stages in a project 

Provide detailed analysis of processes and workflows with suggestions for improvement using technology or business process enhancements 

Build relationships with business users, gain deep understanding of their processes and how they are currently utilizing technology to develop improvements 

Engage with internal teams, including, but not limited to Engineering, Product, and QA; to ensure relevant release items or customer initiatives are understood and delivered in a timely fashion 

Manage the execution of data migration needs where we also provide guidance on data cleansing to our clients to better utilize the power of Rightsline 

Engage with 3rd party technology vendors and system integration partners to ensure smooth integrations and implementations based on contractual work orders 

Arrange and administer training where required for customers to promote the change management approach of the implementation 

Conduct reviews of and analyze business and information technology processes

What you will bring to the role: 

Minimum 3 years of experience in a Business Analyst or Software Implementation position

Bachelor's degree Information Technology, or related field.

Excellent analytical, organizational and presentation skills 

Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritize accordingly 

Ability to review functional requirements, analysis and design documents and provide feedback 

Ability to make sound judgment and resolve problems without supervision 

Experience in the data modeling and Structured Query Language (SQL) is preferred, but not required 

Experience with either supporting, contributing or managing Financial Systems is preferred, but not required

Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences 

Excellent knowledge and ability in the use of the Microsoft Office or Google Workspace

Compensation: 

Competitive Compensation: $70,000 - $90,000 CAD

At Rightsline, we offer a competitive package that reflects the unique skills, experience, and certifications you bring to the role. Your starting point within this range will be determined by your niche expertise, collaborative initiative, and specialized skill sets you bring to our team. In addition to these variables, we also take into consideration internal equity and regional labour markets to ensure our offers remain fair, balanced, and aligned with our evolving team’s needs.

Comprehensive Health & Wellness: A competitive benefits package covering health, dental, and vision to support you and your family.

Building Your Financial Future: A RRSP/401K Match Program to help you reach your long-term savings goals.

Career Growth Opportunities: Continuous learning and career growth opportunities.

The Rightsline Advantage

At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment. 

Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation. We’re also used to incredible growth if you’re into that sort of thing. 😉

You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.

You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.

You will grow more here than you would at any other company. That’s a promise.

A People First Company - 4.2 rating on Glassdoor

Our 4 Stage Recruitment Process

Review - We review applications and screen based on a variety of criteria

Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity

Interview - We will conduct 2-3 stages of interviews via Zoom

Offer - We will make an offer to the candidate that we feel would excel most in the role.

**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.