Software Technician

Job Details:

Job Description:

As a Software Technician at Intel, you will play a pivotal role in sustaining and improving the reliability of systems that enable factory floor, laboratory, and datacenter operations. You will execute OS patching, OS upgrades, and defined OS procedures while also editing, modifying, and/or debugging software products in accordance with established software test plans and procedures. This role contributes directly to system availability, controlled change execution, and product quality in a secure environment. You will work on semi-routine assignments within generally defined parameters and utilize judgment to resolve nonstandard problems, acting on general instructions received in work assignments. 
 
Key Responsibilities 

• Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre-checks, implementation, validation, and post-checks). 
• Edit, modify, and/or debug software products in alignment with software test plans and procedures; reproduce issues and capture clear technical evidence (logs, error codes, system state). 
• Support datacenter operations and associated equipment/systems, ensuring changes are implemented with minimal operational impact and in accordance with change control. 
• Provide on-site support across factory floor, lab, and datacenter environments for systems impacted by patching/upgrades or software changes. 
• Troubleshoot and resolve nonstandard problems using structured debugging methods; escalate effectively with complete artifacts and steps taken. 
• Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs. 
• Collaborate with cross-functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows, validate outcomes, and improve procedures. 

Core Competencies 

• Ability to collaborate effectively within a team setting.  
• Strong organizational skills, adaptability, and the ability to work on multiple assignments simultaneously  

Qualifications:

The Minimum qualifications are required to be initially considered for this position.  Minimum qualifications listed below would be obtained through a combination of industry relevant job experience, internship experience and / or schoolwork/classes/research. The preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. 

Minimum Qualifications 

• U.S. Citizenship required 
• Ability to obtain and maintain US Government TS Security Clearance and SCI access  
• High School diploma required, with 6+ years of relevant or military experience  
• Proficiency in editing, debugging, and modifying software in accordance with test procedures  
• Familiarity with software testing methodologies and tools  
• Strong attention to detail and ability to identify and resolve technical issues  
• Perform OS patching/upgrades and sustainment support for datacenter and operational systems, following defined procedures and validation steps 

Preferred Qualifications

• Active US Government TS/SCI Security Clearance 
• Associate degree or higher with relevant experience  

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location:

US, Arizona, Phoenix

Additional Locations:

Business group:

Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $54,670.00-102,790.00 USD (Hourly Role) 

The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process. 

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

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ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.