Software Quality Analyst

About Uphold

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.

Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.

With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 

To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The opportunity:

Uphold is looking for a Software Quality Analyst to join our Engineering team. This is an exciting opportunity to be part of a friendly, motivated, and talented group that takes pride in building high-quality financial products used by millions of people worldwide.
Combining the latest technologies, agile ways of working, and a drive for continuous improvement, you’ll play a key role in ensuring the quality, reliability, and usability of Uphold’s platforms.
You’ll support the planning, design, and execution of system testing for a range of implementations — from simple features to complex, cross-functional releases. Working closely with product managers, designers, and engineers, you’ll validate that our systems behave as expected and deliver a smooth, secure, and intuitive user experience.

Primary responsibilities:

Collaborate with cross-functional teams throughout the software development lifecycle to ensure quality is embedded from the start.

Contribute to the review of requirements, specifications, and design documents, providing feedback from a QA perspective.

Follow product development from conception to release, ensuring that test coverage and quality objectives are met.

Design, execute, and maintain test cases, scenarios, and documentation.

Perform manual testing and exploratory testing to uncover edge cases and ensure reliability.

Contribute to planning and execution of testing activities that verify accuracy, performance, and usability.

Log, prioritize, and track defects in a clear, reproducible way to support efficient debugging.

Identify recurring issues and collaborate with engineers to prevent regressions.

Support the growth of our automation framework by creating or improving automated tests where applicable.

Ensure final releases meet user expectations, product requirements, and quality standards.

Participate in refining and improving QA policies, tools, and practices.

Required qualifications:

Degree in Computer Science or a related field.

2+ years of experience in software quality assurance and testing.

Solid understanding of test design techniques, case management, and defect reporting.

Hands-on experience with bug-tracking tools and test case management systems.

Familiarity with test automation concepts, frameworks, and tools (e.g., Selenium, Cypress, or similar).

Experience working in agile or lean development environments.

Strong analytical and problem-solving skills, with a curious and detail-oriented mindset.

Excellent communication skills in English, both written and verbal.

Ability to think critically and assess quality in context, balancing speed and precision.

Passion for uncovering issues early and helping the team deliver world-class products.

Bonus if you have:

Practical experience implementing automated test scripts or contributing to CI/CD pipelines.

Familiarity with API testing and performance testing tools.

What we offer:

Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.

Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.

Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.

Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.

Development Opportunities: Access training and mentorship programs.

Flexibility: Enjoy options to work from home, other locations, or adjust your hours.

Inclusive Environment: Value and respect diverse perspectives.

Benefits: 

Annual bonus program based on individual, team and company performance.

Home office stipend for a productive setup.

Generous PTO, healthcare, and employee assistance programs.

Engaging events and celebrations.

Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.