Software Manager, Platform and Game Delivery

LAI Games is an arcade experience company that connects people with games. Our vision is to reinvent the arcade industry by creating an arcade experience ecosystem that consists of physical arcade games and location-based VR games and social interaction games. Our team members have the opportunity to contribute across a broad range of unique and innovative projects that connect, engage, and delight players across physical and virtual worlds.          

LAI games is growing, and we want to expand our service offerings to our customers. Customers can have remote access to the software management of their games, we are able to cooperate with them on the operation and maintenance of these games and they can also access to comprehensive use-data of their games for data analysis.

Role Overview

We are seeking a hands-on Software Manager, Platform and Game Delivery to lead a cross-functional team spanning Software Product Management, Frontend, Backend, and QA. This role combines technical leadership, system architecture ownership, and people management to deliver scalable, secure, and high-quality software products.

You will be responsible for shaping the software product roadmap, driving engineering excellence, and ensuring the delivery of a sustainable platform that supports thousands of machines globally.

Key Responsibilities

Technical Leadership & Architecture

Act as the Software Technical Lead, owning the design and evolution of a cloud-based infrastructure serving thousands of active machines worldwide

Ensure system scalability, reliability, security, and performance

Drive adoption of modern technologies and architectural best practices to meet evolving business needs

Oversee the full Software Development Lifecycle (SDLC), from design through deployment and post-launch support

Product & Delivery Ownership

Own and execute the software product roadmap in alignment with business goals

Collaborate with Product, Engineering, and Operations teams to translate business requirements into technical solutions

Ensure timely and high-quality delivery of features and enhancements
Provide Level 3 (L3) support for core infrastructure post-launch

Engineering Excellence

Define and enforce coding standards, secure coding practices, and development guidelines

Establish and maintain robust CI/CD pipelines, automated testing, and quality assurance practices

Ensure proper code ownership, version control, and backup strategies

Drive continuous improvement in development processes and engineering productivity

People Management & Leadership

Lead, mentor, and grow a high-performing product owner, developers and QA

Conduct code reviews, provide technical guidance, and support career development

Foster a culture of collaboration, accountability, and continuous learning

Support hiring, onboarding, and retention of top engineering talent

Promote upskilling and professional growth within the team

Qualifications & Experience

7+ years of Software Engineering experience

3+ years of experience as a Technical Lead or a Software Manager, with a proven track record of mentoring and coaching engineering teams across multiple functions (Frontend, Backend, QA, etc.)

Proficiency in both frontend and backend technologies.

Solid experience in designing and architecting systems

Experience building and scaling systems in production

Excellent verbal and written communication skills

Familiarity with DevOps practices, including CI/CD pipelines and containerization (e.g., Docker, Kubernetes).

Hands-on experience across the full SDLC, ideally across multiple projects or products

Experience developing Windows-based applications and working with the Windows operating system

Familiarity with at least one major cloud platform (AWS, Azure, or Google Cloud)

Strong understanding of secure software development practices and modern DevOps methodologies

Excellent problem-solving skills with a resourceful and proactive mindset

Passion for learning and adopting new technologies

Preferred Attributes

Hands-on leader who can balance technical depth with people leadership

Strong communication skills with the ability to align technical and non-technical stakeholders

Experience managing globally distributed systems or products

Commitment to building scalable, maintainable, and secure platforms