Software Engineering Manager — Usage & Monetization

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

Harness is on the lookout for a dynamic Software Engineering Manager to lead the evolution of our next-generation Usage, Billing, and Entitlement Platform — a mission-critical system that powers how every Harness product operates and delivers value to customers. This is not just about billing — it’s about building the economic engine of a cloud platform that processes millions of real-time events per day, drives insights, and enables AWS-level scalability and transparency for our customers.

Why this role matters: You’ll be at the center of how Harness measures, monetizes, and delivers customer value — designing systems that handle streaming data pipelines, large-scale event ingestion, real-time metering, and distributed entitlement logic across multiple products. Your work will directly shape the way customers experience Harness — ensuring fairness, precision, and performance in a system that’s as core to the platform as compute, storage, or security.

What you’ll do

• Lead a distributed team of engineers to build and operate large-scale, low-latency services capable of processing millions of usage events daily.

• Architect and implement the core event processing and data infrastructure behind usage tracking, metering, billing, and licensing across the Harness product suite.

• Partner with product and platform teams to define APIs, data contracts, and architecture that ensure seamless, real-time customer visibility into usage and costs.

• Drive excellence in operability, reliability, and performance, building systems that can scale effortlessly and self-heal under load.

• Stay hands-on — review code, contribute to key architectural components, and mentor engineers to push technical boundaries.

• Shape the technical roadmap and long-term strategy for how Harness manages value exchange at platform scale.

What you bring

• Leadership depth: 3+ years leading high-performing backend or platform engineering teams.

• Technical mastery: 5+ years building SaaS platforms in Java or Go, with hands-on experience designing distributed systems and data-intensive pipelines.

• Scalability mindset: Strong experience in event-driven or streaming architectures (Kafka, Kinesis, etc.) and low-latency, high-throughput systems.

• Customer impact focus: A track record of building systems that deliver clarity, reliability, and trust to enterprise customers.

• Operational excellence: Skilled in managing on-call rotations, incident response, and continuous improvement of production systems.

• Collaborative DNA: Comfortable working across global teams, product boundaries, and complex technical domains.

Why you’ll love it here

• You’ll own a core platform that every Harness product depends on — shaping business models, enabling innovation, and driving transparency for customers.

• You’ll work with world-class engineers on problems of scale, data integrity, and reliability that few startups get to tackle this early.

• You’ll be part of an organization that believes in autonomy, ownership, and engineering excellence — where great ideas move fast from design to production.

Harness in the news:

• Harness AI Tackles Software Development’s Real Bottleneck

• After 'Vibe Coding' Comes 'Vibe Testing' (Almost)

• Startup Within a Startup: Empowering Intrapreneurs for Scalable Innovation - Jyoti Bansal (Harness)

• Jyoti Bansal, Harness | theCUBEd Awards

• Eight years after selling AppDynamics to Cisco, Jyoti Bansal is pursuing an unusual merger

• Harness snags Split.io, as it goes all in on feature flags and experiments

• Exclusive: Jyoti Bansal-led Harness has raised $150 million in debt financing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.