Software Engineering Manager, Consumer Solutions

GoodLeap’s Consumer Solutions Business Unit is redefining how homeowners manage and benefit from sustainable home solutions. As an Engineering Manager, you will lead the design and delivery of our intelligent platform capabilities that power delightful, data-driven consumer experiences.

This is a high-impact role for a technical leader. You will own outcomes, hiring, and mentoring engineers, setting technical direction across mobile and backend, and ensure we deliver secure, performant, and reliable features that delight homeowners. You’ll partner closely with Product and Data to shape roadmaps, instrument the product, and enable our teams building agents and
GenAI experiences. You bring a strong background in system architecture and a track record of building high-performing teams that ship.

Key Responsibilities :
• Lead a full‑stack team delivering end‑to‑end features across Flutter (Dart) mobile, web and backend services (e.g., Node.js APIs), aligning work to business goals and customer experience.
• Set engineering standards for API design (OpenAPI/Swagger), mobile architecture, code quality, testing, and security.
• Own system architecture: design scalable, observable, and cost‑aware services; guide key decisions on data models, integration patterns, eventing, authN/Z.
• Partner with Product and Design to define clear problem statements, acceptance criteria and P50/P80 delivery plans; proactively surface risks, dependencies, and trade‑offs.
• Collaborate with Data teams to instrument the app and services(event schemas, data contracts), enable experimentation/feature flags, and ensure they have the telemetry and access needed to develop insights.
• Enable agents/GenAI features by shaping reliable tool endpoints, guardrails (privacy/PII handling, rate limits, redaction), and evaluation loops; coordinate with platform/ML partners.
• Drive operational excellence: define SLOs/error budgets, instrument metrics/logs/traces, maintain runbooks, manage on‑call, and lead incident reviews that improve reliability.
• Recruit, onboard, and grow engineers; run effective 1:1s, set growth plans, provide continuous feedback, and cultivate psychological safety and accountability.
• Conduct technical design and code reviews; mentor senior and junior engineers; raise the bar on simplicity, maintainability, and performance.
• Champion security and compliance best practices across mobile and backend (secrets management, secure storage, least privilege, threat modeling).

Required Qualifications :
• 1+ years of experience managing engineers
• 8+ years of experience in backend development
• Strong experience in Node.js, TypeScript, GraphQL, and REST APIs
• Deep familiarity with AWS architecture, especially Lambda, ECS, S3, DynamoDB, and Step Functions
• Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies
• Fluency in system design principles, scalability, reliability, fault-tolerance
• Ability to drive clarity and make architectural tradeoffs, balancing idealism with pragmatism
• Strong communication and collaboration skills, able to work effectively across product and engineering orgs

Preferred Skills :
• Experience with AWS Bedrock
• Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies
• Familiarity with mobile tech stacks (Flutter, Kotlin, Swift)

Soft Skills & Cultural Fit :
• Builder-coach: mentors engineers, grows senior talent, and levels up juniors through pairing, reviews, and clear growth plans.
• Strong communicator: frames trade-offs, aligns stakeholders, and writes clearly for cross-functional audiences.
• Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish.
• Customer-centric mindset: ability to align development decisions with delivering an excellent user experience.

Opportunities for Growth :
• At GoodLeap, there are always opportunities for team members to grow and advance within the company. As you outgrow your current role, we will support your development into new opportunities.