Software Engineer (Technical Support - MA)

Data Wow Co., Ltd.

Pathum Wan, Bangkok, Thailand Hybrid permanent

Posted: April 21, 2026

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Quick Summary

As a Software Engineer, you will be responsible for taking ownership of existing systems, analyzing and resolving bugs or performance issues during the maintenance phase, and implementing sustainable long-term fixes.

Required Skills

NextJS NestJS Software Development Technical Support Problem Solving Code Analysis Documentation Communication Self-Motivation Prioritization

Job Description

• Take full ownership of existing systems, analyzing and resolving bugs or performance issues during the maintenance phase.
• Bridge the gap between technical complexity and client understanding, maintaining strong professional relationships.
• Independently manage and prioritize support tickets based on urgency and impact without constant supervision.
• Dive deep into codebases to identify underlying issues and implement sustainable long-term fixes.
• Maintain and update technical documentation to streamline team troubleshooting and efficiency.

Requirements:
• Strong expertise in NextJS and NestJS.
• At least 1 year in Software Development or Technical Support roles.
• Professional communication with high empathy and excellent interpersonal skills.
• Highly self-managed, able to multitask and deliver under pressure.

Benefits:
• Work from Home & Flexible Working Hours.
• Choose Your Gear: Mac or Windows – you pick!
• Comprehensive Benefits
• Choose Your Gear: Work on the setup you prefer—Mac or Windows, you pick!
• Grab Credits
• Free language courses, certificate fee coverage, and job-related training.

• 10+ days of annual leave.

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