Software Engineer - Observability

Why We Need you!

Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands. This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyperautomation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions.

What You Will Be Doing:

• Assist in Observability Implementation: Support the development and maintenance of monitoring, logging, and tracing solutions.

• Monitor & Manage Observability Tools: Help deploy and manage observability platforms such as Azure Application Insights (AppInsights), New Relic, Prometheus, and Grafana.

• Support Distributed Tracing & Telemetry: Work with OpenTelemetry to collect and export telemetry data for better system insights and debugging.

• Optimize Logging & Metrics Collection: Assist in implementing structured logging and improving system performance monitoring.

• Assist in Alerting & Incident Response: Help build and refine alerting mechanisms to improve MTTR (Mean Time to Resolution) and reduce false positives.

• Ensure Cloud & Infrastructure Visibility: Contribute to scalable monitoring solutions for AWS and Azure environments.

• Collaborate with DevOps & SRE Teams: Work with teams to integrate observability best practices into CI/CD pipelines.

• Documentation & Knowledge Sharing: Contribute to runbooks, dashboards, and best practice guides to support observability initiatives.

To Be Successful in The Role, You Will Have:

• 2-5 years of experience in observability, monitoring, or DevOps-related roles.

• Basic experience with monitoring tools such as Azure AppInsights, New Relic, Prometheus, and Grafana.

• Understanding of OpenTelemetry , New Relic ,AppInsights APM for telemetry data collection.

• Familiarity with AWS and Azure cloud environments.

• Exposure to Kubernetes and container monitoring

• Good scripting knowledge (Python, Go, Bash, or PowerShell) for automation.

• Understanding of SLIs, SLOs, and incident management concepts.

• Must be authorized to work in the United Kingdom and reside in Scotland.

Preferred Qualifications:

• Mid-Advanced Python Programming experience

• Familiarity with AIOps and predictive analytics for monitoring.

• Basic knowledge of log aggregation pipelines and event-driven architectures.

• Experience with Azure, AKS, Azure Application Insights (AppInsights) for telemetry and performance monitoring.

• Certifications in observability tools or cloud platforms (Azure certifications).

• Located near Dundee, Scotland.

How Does Success Look Like for You?

3 months

• Ramp up on Ivanti products

• Understand Observability framework and tools

• Fix one or two issues in observability

• Collaborate with Team Members

6 Months

• Contribute to observability framework

• Start Dashboarding

• Develop observability code for one product

• Collaborate with stakeholders

12 months

• Contribute to FedRAMP Observability

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.

• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.

• Global, diverse teams:Collaborate with talented people from 23+ countries.

• Learning & development:Grow your skills with access to best-in-class learning tools and programs.

• Equity & belonging:We value every voice. Your story helps inform our solutions for a changing world.

What Drives Us?

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s Mission and Core Values.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

Need adjustments during the process? Reach out to [email protected] we’re happy to help.

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