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Software Delivery Manager

Focus Group

Shoreham-by-Sea, England, United Kingdom Hybrid permanent

Posted: January 9, 2026

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Quick Summary

We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function, managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand.

Job Description

Software Delivery Manager | Focus Group

📍 Shoreham-by-Sea | 💼 Hybrid (1-2 days/week on-site) | 🚀 Permanent

Salary up to £50,000 plus benefits

The Role

We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function – managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand.

This is a hands-on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production.

Reporting to: Head of Software

What You'll Do

Jira & Workflow Management

• Configure and maintain Jira projects, boards, workflows and automations
• Build dashboards and reports that give real-time visibility
• Keep data clean, accurate, and actionable through regular hygiene activities
• Manage permissions and train teams on best practices

Sprint & Delivery Coordination

• Facilitate sprint planning, refinements, and poker planning sessions
• Monitor progress, identify blockers, and track velocity metrics
• Coordinate the development support rota
• Support continuous improvement through data-driven insights

Stakeholder Communication

• Produce clear sprint reports and status updates
• Work with Business Analysts to ensure backlog items are sprint-ready
• Coordinate UAT with internal stakeholders
• Escalate risks and dependencies proactively

What You Bring

Essential:

• Strong organisational skills with exceptional attention to detail
• Solid understanding of software development lifecycle and agile ways of working
• Excellent communication – you can translate technical complexity into clarity
• Analytical mindset – you spot patterns, trends, and potential issues early
• Experience collaborating with cross-functional teams
• Self-starter who knows when to drive and when to escalate

Desirable:

• Proven Jira/Confluence proficiency (board config, workflows, JQL, automation)
• Jira Admin or Scrum Master certification
• Experience facilitating agile ceremonies
• Advanced JQL for complex reporting
• Background in tech/telecoms or supporting multiple development teams

Why Focus Group?

• Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics)
• Hybrid flexibility with just 1-2 days per week on-site in Shoreham
• Be the glue that connects great people to great delivery
• Opportunity to shape and improve delivery processes across the organisation

About Focus Group

Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers.

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