Software Application Developer

Confidential

Not specified permanent

Posted: March 4, 2026

Required Skills

Job Description

Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate billions of dollars in financial and brand risk.

We are looking for a Software Application Developer Atlantic or Eastern Time zone to join our Upgrade Team.

In this role (remote-first), you will be working with our upgrade team in upgrading clients to the current version of the product. You will also be responsible for the development of the upgrade and testing, issue resolution, as well as providing support to the throughout the upgrade process.

What You’ll Do:

Full stack development with JavaScript using Node.js and Backbone.js frameworks

Modify data and update database structures for an SQL type database

Review and complete assigned tickets while managing feedback loop as needed

Utilize troubleshooting skills while providing technical support to customers via email and phone

Ensure customer requests are acknowledged and resolved within SLA’s

Debug reported issues within the application while testing and verifying changes

Consistently update and manage GitHub branches and changes

Utilize a Linux based operating system to manage and deploy application changes via Docker

Contribute to product evolution and acquire new knowledge to improve support offering

Maintain a high standard of security awareness, ensuring data protection, compliance with company policies, and adherence to industry standards in all aspects of work.

What We're Looking For:

Graduate of a university or college computer science program

Experience with full-stack JavaScript development with a focus on Node.js and Express

Development experience in an Agile or Scrum environment

Strong basis in building web applications using JavaScript, HTML5 and CSS3

Experience working with end users/ clients directly

Excellent communication skills, verbal and written, with a superior command in English

Eager to constantly learn and apply new technologies

Assets (Nice to Have):

Experience with NGINX, Bootstrap, jQuery, Backbone, PostgreSQL, Redis, ElasticSearch, Mocha and Git

Portfolio, demos or published JavaScript code on GitHub

Perks and Benefits

Work remotely within a flexible work environment

Competitive company-paid benefits plan starting day 1!

Generous professional development budget

Half-day Fridays in the summer

Selected candidates will be contacted through BambooHR (please check your junk mail).

Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected].

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