Social Media Specialist (Jordan) - ING452

JOB DESCRIPTION

At INGOT, we believe in building high-performing teams where everyone is in the right seat – not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success.

Here’s what that means for YOU:

You’ll excel at what you do because you’re in a role that aligns with your skills and passions

You’ll be aligned with our core values - High Ethics, Commitment and Innovation – we’re looking for team members who get it, want it, and have the capacity to do it

We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission.

If you’re a high-energy, results-driven professional who’s ready to take on a role that matches your expertise and values, we’d love to connect! Check out the details below and see if this is the right fit for you.

Purpose of Role/Summary:

The Social Media Specialist is responsible for managing and growing the company’s social media presence across all platforms. The role focuses on planning and executing content calendars, developing engaging content ideas, increasing audience growth and engagement, and ensuring professional community management.

The specialist will also support on-ground content creation, including shooting reels and videos covering company events in Jordan, and internationally when required.

Main Activities and Responsibilities:

Social Media Strategy & Planning:

Develop and manage monthly and quarterly social media content calendars aligned with marketing campaigns and business objectives

Ensure consistent publishing across all platforms in line with the approved content plan

Identify opportunities to improve content performance through data-driven insights and trends

Content Creation & Ideation:

Generate creative ideas for engaging posts across different formats (static, video, reels, stories, and short-form content)

Collaborate with design and multimedia teams to produce high-quality, on-brand content

Stay updated with social media trends, formats, and platform updates

Video Content Production:

Shoot and produce different types of video content for social media and marketing purposes, including reels, promotional videos, and campaign content

Support content creation both in-office and on-location

Ensure content is optimized for multiple platforms and formats

Audience Growth & Engagement:

Grow and maintain a relevant and engaged audience across all social media platforms

Optimize content to improve follower growth, engagement rate, reach, and interactions

Test and experiment with different content approaches to improve performance

Community Management & Moderation:

Manage daily interactions across all platforms (comments, messages, mentions)

Ensure timely, professional, and brand-aligned responses

Monitor conversations and escalate issues when needed

Brand Safety & Online Reputation:

Monitor brand sentiment and ensure alignment with brand guidelines and compliance requirements

Identify and escalate potential risks or negative trends

Support maintaining a positive brand image

Regional & Channel Support:

Support setup and management of new social media channels and regional pages

Provide guidance and best practices for social media usage across teams

Assist in aligning messaging across different markets

Event Coverage:

Cover company events and activations by capturing real-time content (videos, stories, behind-the-scenes).

Travel when required for regional or international events.

Deliver timely and engaging event-related content.

Required Skills & Experience:

Bachelor’s degree

Experience Required: 2 years or more in a relevant position

Languages required: English proficiency spoken and written / Arabic fluent spoken and written

Further Info:

Working hours are Sunday to Thursday 8:30 AM – 5:00 PM with the company’s fixable hours policy - we might need him/her to work on shifts based on the business need.

The role is in Jordan

Friendly and fun working environment

18 days annual leave entitlement (Jordan)

On-site

Flextime

A competitive compensation package which includes great benefits

Monthly social activities