Social Media Specialist, Associate Analyst

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Social Media Specialist supports the planning, execution, and monitoring of social media activities across multiple platforms. This role focuses on day-to-day execution, coordination, and reporting, working closely with senior team members to ensure content is published accurately, on time, and aligned with approved strategies and brand guidelines. 

Responsibilities: 

• Collaborate with stakeholders to understand brand goals, target audiences, and campaign objectives, and translate these into clear, executable content plans. 
• Plan, review, and execute social media content, ensuring all posts align with brand voice, visual guidelines, and approved messaging. 
• Own content scheduling and publishing across social media platforms, ensuring accuracy, consistency, and adherence to timelines. 
• Perform hands-on execution including post setup, formatting, hashtag use, link tracking, and basic community monitoring. 
• Monitor and analyze social media performance, prepare client-ready summaries, and explain results in a clear, actionable way. 
• Provide data-backed recommendations to improve reach, engagement, and content effectiveness, and implement approved optimizations. 
• Stay current on platform updates, trends, and best practices, and apply relevant updates to ongoing execution. 
• Support email marketing tasks as needed 

• Minimum one year of professional experience in content creation and curation.
• Comprehensive knowledge of major social media platforms including Instagram, Facebook, LinkedIn, TikTok, and Twitter, including platform algorithms, content performance factors, and feature functionality.
• Demonstrated proficiency with social media analytics tools such as Meta Business Suite, Sprout Social, or Hootsuite, with the ability to analyze data, identify performance patterns, and develop data-driven strategies.
• Proven ability to identify emerging trends and adapt quickly to platform updates and new feature releases.
• Experience managing multiple client accounts simultaneously is preferred.
• Advanced written and verbal English communication skills with demonstrated ability to communicate clearly and professionally.
• Ability to serve as a professional representative for clients and maintain strong client relationships.
• Availability to work onsite in Cebu City, Monday through Friday, with flexible scheduling options (7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM).