Social Media Manager

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes.
Since its founding in 2019, over 500 partners -- a range of nonprofit organizations, national political committees, and individual campaigns -- have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy.

The Social Media Manager will manage Civitech’s social media presence across Facebook, Instagram, TikTok, LinkedIn, and emerging platforms, with a focus on engaging, supporting, and growing our audience. You’ll drive community growth, brand awareness, engagement, and conversion through compelling content, consistent execution, and data-informed decision-making. Civitech is a remote-first company hiring within our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX.
It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply.

What You Will Do::
• Content Strategy and Planning: Develop and execute a social media strategy aligned with Civitech’s ideal audiences, mission, and goals. Plan content themes, formats, and cadence around election cycles, civic milestones, policy moments, and audience needs on social media calendar.
• Content Creation: Create and publish high-quality, platform-optimized content, including short-form video, educational explainers, campaign highlights, discussion prompts, and timely commentary on democracy and civic engagement. Maintain consistent publishing to strengthen brand presence.
• Community Engagement: Actively engage with followers by responding to comments, messages, and conversations across platforms. Foster a thoughtful, respectful, and mission-aligned community that builds trust and encourages participation.
• Campaign and Event-Driven Content: Plan and execute targeted social campaigns tied to elections, major civic moments, product launches, events, and partner initiatives, ensuring alignment with broader organizational campaigns.
• Influencer and Creator Engagement: Spot and cultivate relationships with values-aligned influencers and civic creators. Support collaborative posts, takeovers, and amplification moments that expand Civitech’s reach.
• Platform Trend Monitoring: Stay current on platform trends, new features, and evolving audience behaviors. Test emerging formats and platform-specific optimizations to keep Civitech’s social presence fresh and relevant.
• Performance Analytics and Optimization: Track and analyze key metrics such as engagement, reach, follower growth, content performance, and conversion signals. Use insights to refine strategy, messaging, and posting cadence over time.
• Media Outreach: Support Civitech’s media visibility by identifying, pitching, and coordinating podcast, panel, and digital media opportunities for leadership and subject-matter experts. Develop pitches, talking points, and promotional assets, and amplify earned media across social channels.
• Cross-Functional Collaboration: Partner with marketing manager, content, design, data, and leadership teams to ensure social media efforts align with campaigns, product updates, research insights, and Civitech’s overall brand voice.

About You::
• Demonstrable, hands-on social media experience within a B2B organization.
• Demonstrated ability to create engaging content across multiple formats, especially video and short-form content for platforms like TikTok, Instagram and Meta.
• Strong interest in politics, elections, and civic engagement.
• Excellent written communication and storytelling skills.
• Comfortable with data and analytics: able to interpret social performance metrics and iterate content strategy accordingly.
• Self-driven, organized, and capable of managing a full content pipeline and community engagement calendar with minimal supervision.
• Demonstrable experience with Figma and Canva.

Additional Qualifications (desired but not required):
• Hubspot
• Meta Business Suite
• Asana
• Experience in politics or campaign management

Why Work at Civitech:
• Medical, Vision, & Dental Insurance
• 401(k) plan
• Employee Stock Options
• Employer-paid Life Insurance
• Short/Long Term Disability Insurance
• Flexible Time Off & Paid Company Holidays
• Flexible Spending Account
• Parental Leave
• Flexible Schedules
• Professional Development Stipend
• Monthly Office Upkeep Stipend

Civitech’s Values::
• We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.
• We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.
• We are Collaborators - Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.
• We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.

Role Logistics:
The Social Media Manager is part of Civitech’s Marketing team, which is responsible for increasing awareness, engagement, and trust across all Civitech brands. This role owns the day-to-day planning, creation, and execution of social content and community engagement, and plays a key role in amplifying Civitech’s mission online. The Social Media Manager partners closely with design, content, product, data, and leadership teams to support campaigns, elevate storytelling, and ensure that social media reflects the priorities and needs of our audiences.

This position reports to the VP of Marketing. The Social Media Manager does not manage direct reports.

Civitech is headquartered in Austin, TX, with employees in various states across the US. The Social Media Manager can work from our Austin co-working space or remotely in any of the 27 states currently in Civitech’s footprint (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). All candidates must be eligible to work in the US on their own accord, without need for sponsorship, and live / work within one of our designated states above.

Civitech is not able to provide visa sponsorship at this time.

Civitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Please be aware that Civitech utilizes E-Verify to verify an employee's eligibility to work in the United States. This step occurs after an offer has been extended and accepted, and after the employee has completed their Form I-9. Please find more information about our participation in this program here.

No recruiters or agencies, please!