Social Media Intelligence Analyst

Opportunity Overview

The Physical Security Intelligence team at ZeroFox provides ongoing physical security intelligence to our clients in a 24x7, 365 day a year operation. Violence is a continual phenomenon, and we must be able to provide our clients with quick and valuable intel. Our analysts monitor open source networks in a nonstop search for violent activity around the world in order to provide our clients with situational awareness to make fast security decisions. We are looking for information regarding physical violence rather than information security.

We expect every member of our team to understand various social media sources and be exceptionally familiar with how people operate within these networks. Additionally, we expect our analysts to be well versed in current events in relation to active violent conflicts, and to be familiar with violent threat actor groups on a global scale.

We are searching for a teammate who can demonstrate exceptional analytical skills and be able to think critically and quickly in a collaborative environment. We need an analyst who can handle intense time pressure and understand the gravity of the material we report on. Additionally, we need an analyst with exceptional written communication skills. Discretion, teamwork, and urgency are a must.

Responsibilities

• Monitor our collection of intel in search of valuable information on physical security threats.
• Investigate incidents with publicly available information to determine validity and provide further contextual understanding of an event.
• Compose well written reports under intense time constraints.
• Collaborate with team members in an effective manner.
• Work on a shift schedule which could include consistent night shifts or weekends.
• Ad hoc event and crisis coverage.
• Other duties as assigned.

Requirements:
• Awareness of general political and social trends both domestically and internationally.
• Awareness of general trends in violence on a global scale.
• Subject-matter expertise around physical security threats ranging from indiscriminate violence to targeted ideological incursions.
• Deep understanding of social media and how people speak and communicate on various social networks.
• Ability to learn our internal workflows, products, proprietary and third-party tools.
• Able to track and address multiple conflicting assignments on a daily basis.
• Excellent written composition skills.
• Excellent active communication skills.

• Ability to stay engaged during repetitive, detail-oriented tasks.
• Strong sense of self-motivation and desire for growth.

• Capability to receive constructive feedback and demonstrate an eagerness to learn.

Desired Skills:

• Past experience in conducting OSINT methodology across social media networks, including both mainstream and obscure sources.
• College degree in a field related to international security, political science, journalism, or a similar degree which focuses on human conflict; or at least 1 year of similar work experience.
• Past experience in journalism or forensics is preferred.
• Proficiency in at least one additional language besides English. Spanish, Arabic, Russian, or a Chinese language are preferred.

Benefits:
• Competitive compensation
• Community-driven culture with employee events
• Generous time off
• Best-in-class benefits
• Fun, modern workspace
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture