Social Media Account Manager (Recruitment Empire)

Role Purpose:

The Social Media Account Manager at Translation Empire is responsible for managing, executing, and optimizing the company’s social media presence with a strong focus on interpreting, translation services, recruitment campaigns, and public-sector communication. The role is execution-driven and requires close coordination with recruitment, operations, and creative teams to ensure consistent, professional, and compliant messaging.

Key Objectives:

• Strengthen Recruitment Empire’s brand presence across social media platforms.

• Support recruitment and service-based campaigns through social channels.

• Ensure consistent, professional, and compliant communication aligned with language services and healthcare/public-sector standards.

• Drive engagement, awareness, and qualified inquiries.

Key Responsibilities:

1. Social Media Management

• Manage daily social media accounts including LinkedIn, Instagram, and Facebook (and other platforms as required).

• Create, schedule and publish content as per approved content calendars.

• Ensure all posts adhere to Recruitment Empire’s brand guidelines, tone of voice, and compliance requirements.

• Maintain a professional, informative, and trust-focused online presence.

2. Content Coordination & Execution

• Coordinate with graphic designers and content writers for post creation.

• Review content before publishing to ensure:

• Accuracy of information.

• Correct terminology relevant to interpreting and translation services.

• Brand consistency and professionalism.

• Support the execution of planned campaigns and ad-hoc requests.

3. Recruitment & Service Campaign Support

• Support language interpreter and translator recruitment campaigns against the language demand.

• Promote Recruitment Empire services including:

o Face-to-face interpreting.

o Telephone interpreting.

o Video remote interpreting.

o On-demand Interpreting

o Translation services.

• Coordinate campaign timelines with recruitment and operations teams.

4. Community & Inbox Management

• Monitor and respond to comments, messages, and basic inquiries on social platforms.

• Escalate service or recruitment-related queries to relevant internal teams.

• Ensure timely, professional, and appropriate responses.

5. Performance Tracking & Reporting

• Track key performance indicators such as reach, engagement, and follower growth.

• Prepare weekly and monthly performance summaries.

• Highlight trends, insights, and improvement opportunities.

6. Cross-Functional Coordination

• Liaise with recruitment, operations, and management teams.

• Ensure alignment between social media messaging and operational/service realities.

• Support internal stakeholders with campaign-related communication needs.

Requirements:
Required Skills & Competencies:

Technical Skills

• Proven experience managing business social media accounts.

• Strong understanding of LinkedIn as a B2B and B2B platform.

• Strong knowledge of social media analytics and reporting.

• Familiarity with social media scheduling and management tools.
• Bachelors Degree in Marketing, Mass Communication, Media Studies or related field.

Communication & Behavioral Skills

• Strong written communication skills.

• High attention to detail.

• Ability to manage multiple tasks and deadlines.

• Strong coordination and stakeholder management skills.

• Professional judgment in public communication.

Preferred Experience:

• Experience in service-based, recruitment, healthcare, or public-sector environments.

• Familiarity with interpreting or translation services (preferred but not mandatory).

• Experience working with creative teams and campaign execution.

Shift Time:

10am-7pm.

Office Location:

DHA Sector F Rawalpindi.

Work Mode:

Onsite.