Social Analyst

About Ogilvy

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

This role plays a critical hybrid role in transforming the brand's social ecosystem in PH Market. This position combines community management excellence with data-driven insight generation to ensure social is engaging, measurable, and continuously optimized.

This role acts as both the daily voice of the brand in culture and a key translator of social data into actionable insights that inform content, engagement strategy, and campaign performance.

What You’ll Do

Community Management & Publishing

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• Manage day-to-day engagement across brand social platforms (Facebook, Instagram, etc.)

• Deliver strategic 1:1 interactions aligned with defined engagement guardrails and brand tone of voice

• Prioritize marketing- and campaign-related inquiries, escalating customer service concerns to appropriate teams

• Monitor and escalate potential risks, issues, or sensitive conversations

• Own publishing through Sprinklr and native platforms, ensuring calendar accuracy and quality control

• Collaborate closely with Social Strategists and cross-functional teams on content planning and execution

Social Listening & Insight Development

• Monitor social conversations, sentiment, and cultural trends using Sprinklr and other listening tools

• Identify emerging themes, risks, and opportunities across brand and category discussions

• Analyze performance data to uncover actionable insights for optimization

• Integrate influencer and creator performance data where relevant

• Track competitor and category activity to inform strategic recommendations

Reporting & Optimization

• Maintain real-time dashboards to provide visibility on campaign and always-on performance

• Translate performance metrics into clear insights and recommendations

• Support campaign reporting (DAR/AAR) with strong analytical narratives

• Provide actionable insights that inform content strategy, engagement approach, and media performance

What You’ll Need

• 3–6 years of experience in social media, community management, or digital analytics

• Experience using social management and listening tools (Sprinklr preferred)

• Strong analytical skills with the ability to translate data into insights

• Strong written communication skills aligned with brand tone of voice

• High attention to detail and ability to manage multiple priorities

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.