SOC Specialist

Job Summary:

The SOC Specialist, based in Algosystems in Athens Greece, is responsible for onboarding newcomers to the SOC Team.

What You Will Do:

The role contributes to reviewing and fine-tuning technical customer reports, and contributing to the development and continuous improvement of SOC runbooks, procedures, and use cases.

Reporting to the SOC Manager.

Requirements:
Job Responsibilities

• Perform training and development sessions for newcomers and SOC team members.
• Engage in the creation and review process of technical customer weekly and monthly reports.
• Propose fine-tuning suggestions for “noisy” SIEM rules to improve response efficiency and overall SOC performance.
• Assist in updating SOC playbooks, SOPs, and knowledge base articles.
• Contribute to the development of SOC runbooks, KPIs, procedures, and use cases.
• Closely monitor customers’ security threats and alerts and collect data to initiate Level 2 escalation within defined timeframes.
• Work closely with Level 2 and Level 3 analysts to continuously improve SOC services and incident response processes.

Job Qualifications & Skills

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field (or equivalent experience)
• 2+ years of experience in a SOC environment, with at least one year in a Level 1 SOC position
• Experience with SIEM platforms such as Splunk, Microsoft Sentinel, IBM QRadar, or Elastic
• Familiarity with EDR/XDR solutions (e.g., CrowdStrike, SentinelOne) and SOAR platforms
• Knowledge of the MITRE ATT&CK framework and its use in threat detection and analysis
• Proficient in the preparation of technical reports, dashboards, and documentation
• Strong communication and coordination skills
• Solid understanding of networking concepts, Windows/Linux operating systems, and core security principles
• Experience working with ticketing systems and SOC case management tools
• Relevant certifications such as CompTIA CySA+, Splunk Certified Power User, Microsoft SC-200, or CompTIA Security+ will be considered an asset

Benefits:
What We Offer:

• Competitive remuneration package.
• Private medical and life insurance.
• Training and development opportunities within a market-leading, fast growing organization
• Exposure to a multinational environment and global teams.
• A collaborative and inclusive workplace culture focused on innovation and growth.

If you want to be part of one of the top leading software firms in the FinTech industry internationally, we want to hear from you!

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About Profile Software

Profile Software is a leading international software solutions provider with over 30 years of experience in the FinTech industry. With presence in major financial centers across Europe, the Middle East, America, Asia, and Africa, we deliver innovative, scalable, and award-winning solutions to financial institutions worldwide.

Profile Software is listed on the Athens Stock Exchange and continues to grow rapidly, driven by continuous investment in technology and people.