SMB Account Executive

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are looking for a proactive and driven sales professional to join us as an SMB New Business Account Executive. This role is crucial for accelerating our growth, as you will be responsible for the full sales cycle, from prospecting to closing, by identifying, engaging, and converting new business opportunities. The ideal candidate thrives in a fast-paced "hunter" environment and is strongly results-oriented.

What you’ll be working on

• Own the Full Cycle: Manage the end-to-end sales process, from creative prospecting to negotiation and closing.

• Create Opportunities: Leverage Outreach to engage prospective customers via phone, email, and social channels, building a healthy pipeline.

• Consult & Solve: Deliver tailored product demonstrations that address specific customer needs rather than just pitching features.

• Drive Growth: Consistently aim to meet and exceed monthly revenue targets through strategic account planning.

• Forecast with Precision: Maintain accurate Salesforce data to track progress and ensure a seamless handover to the Customer Success team.

We’d love to hear from people with

• Experience: 1 - 2+ years of full-cycle sales experience, with a specific focus on outbound prospecting and new business acquisition.

• Methodology: Familiarity with structured sales frameworks such as Sandler, MEDDPICC, or similar methodologies.

• Strategic Mindset: A creative approach to prospecting—you prefer generating your own opportunities over waiting for inbound leads.

• Resilience & Drive: A goal-oriented attitude with the ability to navigate challenges and prioritize effectively in a fast-paced environment.

• Coachability: A genuine growth mindset; you seek out feedback and continuously look for ways to sharpen your craft.

• ​​Strong A.I. Curiosity: Demonstrated curiosity and hands-on experience with generative and research AI tools (e.g., ChatGPT, Gemini, Claude, or similar) to accelerate prospecting, personalization, and productivity; a growth mindset toward leveraging AI in the sales process is essential.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.