Slack Deal Desk Associate

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 03/19/2026.

About Slack, from Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

Slack is a layer of the business technology stack that integrates people, data, and applications. It serves as a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services. Businesses, from global Fortune 100 companies to corner markets, utilize Slack to connect the right people with all the right information. Salesforce completed the acquisition of Slack in 2021.

Role Description
The Slack Deal Desk Consultant is an individual contributor and a key member of the Professional Services Global Commercial Office team. This is a highly transactional role responsible for the intake and rapid processing of a large volume of repetitive deals, generally valued under $250K.

The consultant focuses on scoping, proposing, and contracting Slack’s predefined success solutions to accelerate enterprise-wide deployment and adoption of products. This role collaborates closely with Professional Services Go-To-Market (GTM) teams and is responsible for contract execution for new opportunities, change orders, and follow-on success solutions as customer needs evolve.

Your Impact
Your primary impact centers on rapidly transacting predefined success solutions and managing deal flow:
• Process a large number of transactions by managing a balanced, rotational assignment workflow.
• Focus on standalone Slack deals that are centered around getting started, launching, or migration type solutions.
• Operate as a reactive type sale, taking intake from Account Executives (AEs), Account Partners (APs) or customers who raise their hand needing services.
• Conduct necessary discovery meetings to understand what customers are trying to accomplish and determine the appropriate package.
• Position and sell one of the  predefined offerings developed for this function.
• Ensure that solutions require "no tailoring". If a customer requires more complex or custom services, you will refer them to appropriate partners.
• Responsibly handle pre-sales contracting and resourcing/delivery team kick-off activities.
• Drive pre-sales execution and track expected Slack bookings as a soft target throughout the year, which serves as the measurement of success, as the role does not hold a quota.
• Align, engage, and develop trusted partnerships with account teams across assigned enterprise customer segments.
• Collaborate with internal cross-functional teams, including business operations, accounting, revenue recognition, and legal teams, during contracting.

Minimum Requirements
• 3  years of consultative sales experience with a proven record of consistently exceeding quota.
• Of that experience, 3 years are experience in selling and/or delivering professional services for a strategic consulting firm or large-scale system integrator.

Preferred Requirements
• SaaS customer success, consulting experience, account management, or sales organization experience is preferred.
• Experience in an enterprise solution sales environment and the ability to partner with account executives in the development and closure of sales opportunities is preferred.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $94,000 - $142,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $112,900 - $155,200 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.