Site Support Worker, HIVE

Title: Site Support Worker, HIVE

Reports to: Project Coordinator, Growing Together

Position Type:  Casual, Contract (see other requirements section)

Salary:  $22.24 per hour

Vacancy Status: New Vacancy

Location: Weller

Position Summary

The Site Support Worker plays a vital role in creating a safe, supportive, and engaging environment for families participating in the Growing Together program. Serving as a consistent, welcoming presence on site, the Site Support Worker collaborates closely with the Coordinator and Growing Together volunteers to deliver semi-structured, family drop-in programming, engaging families in activities, and ensuring all safety and security protocols are upheld. Key responsibilities include greeting youth, parents and volunteers warmly upon arrival and ensuring a positive, inclusive atmosphere throughout the program; monitoring and recording student and volunteer attendance; assisting with the setup, cleanup, and light maintenance of the program space; preparing and serving snacks or meals as needed; overseeing the use and return of program materials and resources and serving as the final point of contact at the end of each session, ensuring all participants depart safely and positively. This role is ideal for someone who is dependable, patient, and committed to fostering an environment where families with children in grades 1 through to 6 feel valued and supported.

Key Responsibilities 

Program Support & Safety

Open and set up program rooms at site locations;

Produce and maintain attendance sheets, logs/monitoring sheets and resources;

Deliver semi-structured, family drop-in programming

Engaging families in activities

Collect program related items for secure storage on site, assisting with any return items to proper storage areas;

Work with caregivers or children to participate in activities, including both 1-on-1 and groups.

Act as a point of contact for participants and volunteers throughout the session, providing assistance and direction as needed.

Communication & Teamwork

Monitor participant behavior and ensure the emotional and physical safety of all individuals on-site, escalating concerns to the coordinator as necessary.

Work with designated staff as a team in handling emergencies or difficult situations;

Keep the project coordinator and other staff up to date on any participant, volunteer, program or site issue or incident.

Organizational Responsibilities

Comply with all relevant legislation and KCHC policies, including privacy laws

Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)  

Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion

Supports consistent application and development of KCHC policies and procedures

Supports KCHC’s student and volunteer placement programs

Promotes awareness of and participation in KCHC activities

Demonstrated commitment to continuous learning and quality improvement

On occasion, perform other temporary duties as required

Basic Education and Experience Requirements

High School Diploma or equivalent

Education and/or experience in education or youth focused programs

Experience working with equity, diversity and inclusion, and engaging with diverse communities

Knowledge, Skills and Abilities

Above average oral and written communication skills

Demonstrated ability to attend work on a regular basis

Strong interpersonal skills and a commitment to being a “team player”

Other Requirements

Availability for regular evening hours with Potential Shift Options:

             - Saturdays: 9:30 a.m. – 1:30 p.m.

             - Wednesdays: 3:00 p.m. – 7:00 p.m.

Shifts are offered on a casual basis and scheduled primarily around program needs, with consideration given to staff availability. While coverage requirements guide scheduling, there is room for some flexibility — for example, shifts may be arranged every other Saturday or 2-3 shifts a month. Hours are not guaranteed but we aim to balance program needs with staff preferences whenever possible.

Current and satisfactory Criminal and Vulnerable Persons Check

Ability to meet the physical demands of the position

Other languages including French an asset

CPR/1st Aid training an asset

Valid Driver’s License, Driver’s Abstract and proof of vehicle liability insurance as this is a requirement under KCHC’s insurance provider (HIROC)

An interest in athletics is considered an asset; willingness to learn and support sport related activities is encouraged

As a registered professional, to abide by and be accountable to the ethics and standards set out by the relevant regulatory body of the profession. All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with  other staff and clients.

At Kingston Community Health Centres (KCHC), we understand that the work of Equity, Diversity, Inclusion, Indigeneity, and Accessibility (EDIIA) is ongoing. We are dedicated to being accountable, transparent, and responsive to the holistic needs of the communities we serve. We will continue to listen, learn, and take meaningful action to ensure that our policies, practices, and services create an environment where everyone, regardless of their identity or circumstances, can thrive.

We actively encourage individuals from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, persons with disabilities, and those who identify as members of the 2SLGBTQI+ communities, to apply to KCHC. Our commitment to EDIIA is a living practice, one that evolves as we grow and learn together. We pledge to contribute to building a system that is equitable, diverse, inclusive, accessible, and welcoming for all. 

KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require accommodation to fully participate in the hiring process, please notify Human Resources.

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4  www.KCHC.ca