Site Reliability Engineer (Women In Tech Internship)
Moniepoint
Posted: March 30, 2026
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Quick Summary
We are looking for a Site Reliability Engineer to join our team at Moniepoint Inc. in Lagos, Nigeria. The ideal candidate will be responsible for ensuring the smooth operation of our digital payment infrastructure, with a focus on scalability, reliability, and security.
Required Skills
Job Description
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.
About the role
We're in search of the next Dream 15 to join our team!
Get mentored for 6 months, work on real life-changing projects and get paid at one of Africa’s most prominent Fintechs.
Join the Moniepoint Women in Tech Internship Programme by applying below.
What you’ll get to do
• Provide tier two application support to production systems and identify any issues in production.
• Take ownership of reported customer issues and see them through to resolution.
• Collaborate with product and engineering teams to fix bugs.
• Monitor performance metrics across various production systems, identify the root cause of all technical issues, and work with the engineering team to resolve them.
• Manage the team ticket queue and resolve in a timely manner.
• Develop and maintain accurate technical, software operations and support-related documentation.
• Work with software vendors to resolve application issues, both short-term and long-term (root cause).
• Act as a technical resource during other projects as required.
To succeed in this role, we think you should have
• Minimum of 1 year of experience supporting software applications.
• BSc degree in Information Technology, Computer Science or a relevant field
• Experience in a support or other service-oriented customer-facing role.
• Experience being on-call and can jump into a complex situation, make sense of it, and communicate clearly to stakeholders what's going on.
• Basic Understanding of OOP concepts and other programming concepts.
• In-depth knowledge of SQL databases, particularly MYSQL.
• Familiarity with basic network concepts and tools.
• Experience in troubleshooting using stack traces and log files.
• Familiarity with Git and continuous integration, delivery, and deployment principles