Site Reliability Engineer

About BentoML

BentoML is a leading inference platform provider that helps AI teams run large language models and other generative AI workloads at scale. With support from investors such as DCM, enterprises around the world rely on us for consistent scalability and performance in production. Our portfolio includes both open source and commercial products, and our goal is to help each team build its own competitive advantage through AI.

Role

Join BentoML as a Senior Site Reliability Engineer and take charge of the infrastructure that delivers large language model and generative AI services worldwide. You will architect and operate Kubernetes clusters across AWS, Google Cloud, and on premises environments, turning vast GPU fleets into responsive inference pools. Your work will span writing clean Terraform code, refining GitOps pipelines, tuning Prometheus, and leading incident response. You will set service level objectives that matter, guide teammates through complex production challenges, and build processes that keep our platform robust and fast. If you thrive on solving difficult problems at scale and want your decisions to shape how enterprises run AI in production, this role is for you.

Responsibilities

• Kubernetes operations – design, run, and improve large multi-cluster Kubernetes environments on AWS and Google Cloud, plus on-prem clusters; add support for Azure or Oracle Cloud when needed.

• Infrastructure as code – manage everything with Terraform or Pulumi and follow GitOps workflows.

• CI/CD – keep automated build and release pipelines reliable, with safe rollback paths.

• GPU fleet management – run NVIDIA drivers, MIG partitioning, autoscaling, and firmware updates; extend the same practices to AMD GPUs when they appear.

• Observability – operate and scale Prometheus and Grafana, define SLIs/SLOs, and automate capacity tracking.

• Incident response – share an on-call rotation, lead post-incident reviews, and keep runbooks current.

• Mentorship and process building – establish standard SRE processes and teach best practices to the wider engineering team.

Qualifications

• Expert knowledge of Kubernetes internals and large-cluster administration, both cloud and on-prem.

• Hands-on experience with AWS and Google Cloud; familiarity with Azure or Oracle Cloud is a plus.

• Strong skills with Terraform or Pulumi, GitOps tools (Argo CD, Flux, or similar), and CI/CD pipelines.

• Deep understanding of Linux and networking fundamentals.

• Experience managing NVIDIA GPU clusters; AMD/ROCm knowledge is a bonus.

• Familiarity with specialized GPU clouds such as Lambda or Nebius is helpful.

• Solid background with Prometheus and Grafana at scale.

• Clear written and spoken communication and comfort working across time zones.

Why join us

• Remote work – work from where you are most productive and collaborate with teammates in North America and Asia.

• Technical scope – operate distributed LLM inference and large GPU clusters worldwide.

• Customer reach – support organizations around the globe that rely on BentoML.

• Influence – lead SRE practices and infrastructure choices.

• Compensation – competitive salary, equity, learning budget, and paid conference travel.