Site Management Associate (内勤モニター)

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do.  A dynamic, global company founded in 1995, we bring together 3000 driven, dedicated and passionate individuals.  We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

PSI’s business is about conducting clinical research of novel medications. We work at the interface of R&D, pharmaceutical industry and healthcare science and provide services to big and mid-sized pharmaceutical companies.  We help our clients to generate data about safety and efficacy of medications and bring the best ones to market.  By conducting global clinical research trials, PSI makes cutting-edge treatment available in drugstores all over the world and helps patients with serious medical conditions to improve or even save their life.  Help us to make sure that PSI medical and business documents are clear to patients, physicians, regulatory authorities, and clients.

We offer an inspiring story of the company that has grown organically from a handful of countries to global presence.  PSI is a mature company with standards and practices, but we do not stand still.  Every day, there is a figurative Everest to climb, and you will not get bored here.

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information.

The scope of responsibilities will include:

• Maintenance of databases and tracking systems
• Serves as the primary sites’ contact point for vendors, study supplies, and access management
• Work with large amount of documents, including their compiling, procurement, processing and filing
• Communication with company departments and external parties
• Communication point for investigative sites participating in the clinical research projects
• Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams
• Ensures proper administration of sites and vendors payments
• Receiving and routing all mails and incoming calls
• Assistance with meeting arrangements
• Preparation of draft agendas and minutes of project meetings

• College/University Degree (Life Sciences)
• Prior administrative experience in Clinical Research / CRO environment, preferably in an international setting
• Good organizational and planning skills, problem-solving abilities, flexibility
• Detail-oriented, able to multi-task and work effectively in a fast-paced environment
• Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects
• Fluent Japanese and Business level English

Take the next step in your career and join a company that genuinely focuses on its people.

About Us

PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.  

How are we different?

PSI is privately owned by the very people who founded the company almost 30 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.  

Being a Part of the Team

As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.

You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.

Growth Opportunities

PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

The PSI Advantage 

PSI CRO has been named a 2022 CRO Leadership Award Champion in the categories of Compatibility, Quality, and Reliability across two respondent groups (Overall and Small Pharma). This is the fourth year in a row that PSI CRO received CRO Leadership Awards in all 5 categories, also including Expertise and Capabilities. The CRO Leadership Awards are presented by Life Sciences Leader and Clinical Leader based on research conducted by ISR reports. The awards recognize CROs that are voted by sponsors to meet or exceed expectations.