Site Experience Specialist

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

The Site Experience Specialist is responsible for smooth and flawless operations and management of the [LOCATION] office. You are the go-to person working closely with management, employees, vendors, and more.

What You’ll Do

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Controls office operations by greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons, per their needs

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Ordering inventory, stocks and ensures enough stock of all critical and non-critical supplies

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Collect, sort, distribute and prepare mail and deliveries

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Coordinate badge pics and places request into ServiceDesk for IT to complete, responsible for badge and visitor log book

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Fosters courtesy, helpfulness and teambuilding with internal team members

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Works with the building property management to ensure consistency relative to general maintenance of the office space

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Assists HR & Facilities Director on facilities matters

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Coordinates with the Facilities Manager to track space occupancy

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Ensures the reception area and the meeting rooms are tidy and presentable

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Answering and directing incoming calls while responding to customers questions over the phone

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Processing invoices, sorting incoming and outgoing mail, keeping appointment calendars, and giving messages to staff and management in other parts of the building

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Giving instructions and ensuring excellent performance of day porters

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Ensures timely and correct submission of vendors invoice; maintain records of invoices received and sent for payment

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Assists in special projects with various organizational teams

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Organizes, plans, and manages various office events, meetings including special celebrations and training events as directed

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Assists in the updating of the company’s intranet site

What You’ll Bring

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3+ years of experience in office or facilities management

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Proficient in MS Office Suite

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Experience in office floor planning and space restacking/reconfiguration is a plus

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Friendly, enthusiastic and professional appearance and demeanor

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Demonstrates responsibility and accountability

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Great people skills and ability to deal with a high volume of visitors and employees

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Associate's degree preferred and/or equivalent years of experience

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Ability to demonstrate mature technical skills based judgment, initiative and critical thinking

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Ability to proactively manage local vendors

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Proficient in MS Office Suite

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Great organizational skills with attention to detail

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Ability to prioritize and multi-task with confidence

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Excellent communication skills and pleasant phone voice

What You’ll Get

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18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

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Private medical coverage for you and up to four dependents

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Life, accident, and disability insurance with enhanced coverage

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Annual flexible wellbeing allowance for physical and mental wellness

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Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice

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Meal, fuel, and transportation benefits based on work arrangement

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Daycare reimbursement and safe cab facility for eligible employees

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Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-TR1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.